/* ============================================================
   智呼外呼系统 — Enterprise Design System
   参考：阿里云控制台 / 腾讯云控制台 / 飞书后台
   8px Grid · 统一组件 · 响应式布局
   ============================================================ */

:root {
  color-scheme: light;

  /* —— Brand 品牌色 —— */
  --color-primary: #0064c8;
  --color-primary-hover: #0052a3;
  --color-primary-active: #003d7a;
  --color-primary-light: #e6f4ff;
  --color-primary-bg: #f0f7ff;
  --color-primary-border: #91caff;

  /* —— Neutral 中性色 —— */
  --color-text-primary: #181818;
  --color-text-secondary: #555555;
  --color-text-tertiary: #888888;
  --color-text-quaternary: #aaaaaa;
  --color-text-disabled: #cbcbcb;
  --color-text-inverse: #ffffff;

  --color-border: #e3e4e6;
  --color-border-secondary: #f0f0f0;
  --color-divider: #ebebeb;

  --color-bg-page: #f5f6fa;
  --color-bg-container: #ffffff;
  --color-bg-elevated: #ffffff;
  --color-bg-spotlight: #fafbfc;
  --color-bg-hover: #f5f7fa;
  --color-bg-active: #eef3f9;
  --color-bg-mask: rgba(0, 0, 0, 0.45);

  /* —— Sidebar 侧边栏 —— */
  --sidebar-width: 168px;
  --sidebar-bg: #001529;
  --sidebar-bg-hover: rgba(255, 255, 255, 0.06);
  --sidebar-bg-active: #0064c8;
  --sidebar-text: rgba(255, 255, 255, 0.65);
  --sidebar-text-hover: rgba(255, 255, 255, 0.85);
  --sidebar-text-active: #ffffff;
  --sidebar-border: rgba(255, 255, 255, 0.08);

  /* —— Semantic 语义色 —— */
  --color-success: #00a854;
  --color-success-bg: #e6ffed;
  --color-success-border: #b7eb8f;
  --color-warning: #fa8c16;
  --color-warning-bg: #fff7e6;
  --color-warning-border: #ffd591;
  --color-error: #e54545;
  --color-error-bg: #fff1f0;
  --color-error-border: #ffa39e;
  --color-info: #0064c8;
  --color-info-bg: #e6f4ff;
  --color-info-border: #91caff;
  --color-default: #888888;
  --color-default-bg: #f5f5f5;
  --color-default-border: #d9d9d9;

  /* —— Spacing 8px Grid —— */
  --space-0: 0;
  --space-1: 8px;
  --space-2: 16px;
  --space-3: 24px;
  --space-4: 32px;
  --space-5: 40px;
  --space-6: 48px;
  --space-7: 56px;
  --space-8: 64px;

  /* —— Typography 字体层级 —— */
  --font-family: "PingFang SC", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;
  --font-family-mono: "SF Mono", "Consolas", "Liberation Mono", Menlo, monospace;

  --font-size-xs: 12px;
  --font-size-sm: 13px;
  --font-size-base: 14px;
  --font-size-lg: 16px;
  --font-size-xl: 20px;
  --font-size-2xl: 24px;
  --font-size-3xl: 28px;

  --font-weight-normal: 400;
  --font-weight-medium: 500;
  --font-weight-semibold: 600;

  --line-height-tight: 1.25;
  --line-height-normal: 1.5715;
  --line-height-relaxed: 1.75;

  /* —— Radius 圆角 —— */
  --radius-sm: 4px;
  --radius-md: 6px;
  --radius-lg: 8px;
  --radius-xl: 12px;
  --radius-full: 9999px;

  /* —— Shadow 阴影 —— */
  --shadow-xs: 0 1px 2px rgba(0, 0, 0, 0.03);
  --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.03), 0 1px 6px -1px rgba(0, 0, 0, 0.02);
  --shadow-md: 0 2px 8px rgba(0, 0, 0, 0.06);
  --shadow-lg: 0 6px 16px rgba(0, 0, 0, 0.08), 0 3px 6px -4px rgba(0, 0, 0, 0.12);
  --shadow-xl: 0 12px 32px rgba(0, 0, 0, 0.1);

  /* —— Layout 布局 —— */
  --header-height: 56px;
  --content-padding: var(--space-3);
  --content-max-width: 1680px;
  --script-list-col-width: 160px;
  --flow-steps-col-width: 148px;
  --transition-fast: 0.15s ease;
  --transition-normal: 0.25s ease;

  /* —— Legacy aliases (兼容旧 class) —— */
  --bg: var(--color-bg-page);
  --surface: var(--color-bg-container);
  --surface-2: var(--color-bg-spotlight);
  --ink: var(--color-text-primary);
  --muted: var(--color-text-secondary);
  --line: var(--color-border);
  --teal: var(--color-primary);
  --blue: var(--color-primary);
  --coral: var(--color-error);
  --amber: var(--color-warning);
  --green: var(--color-success);
  --radius: var(--radius-lg);
  --shadow: var(--shadow-md);
}

/* —— Reset & Base —— */
*,
*::before,
*::after {
  box-sizing: border-box;
}

html {
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  text-rendering: optimizeLegibility;
}

body {
  margin: 0;
  min-width: 320px;
  background: var(--color-bg-page);
  color: var(--color-text-primary);
  font-family: var(--font-family);
  font-size: var(--font-size-base);
  line-height: var(--line-height-normal);
  letter-spacing: 0;
}

[v-cloak] {
  display: none !important;
}

button,
input,
select,
textarea {
  font: inherit;
  color: inherit;
}

button {
  cursor: pointer;
  border: none;
  background: none;
  padding: 0;
}

a {
  color: var(--color-primary);
  text-decoration: none;
}

a:hover {
  color: var(--color-primary-hover);
}

h1, h2, h3, h4, h5, h6, p {
  margin-top: 0;
}

h1 {
  margin-bottom: 0;
  font-size: var(--font-size-2xl);
  font-weight: var(--font-weight-semibold);
  line-height: var(--line-height-tight);
  color: var(--color-text-primary);
}

h2 {
  margin-bottom: var(--space-1);
  font-size: var(--font-size-xl);
  font-weight: var(--font-weight-semibold);
  line-height: var(--line-height-tight);
}

h3 {
  margin-bottom: 0;
  font-size: var(--font-size-lg);
  font-weight: var(--font-weight-semibold);
  line-height: var(--line-height-tight);
}

/* —— Icon System —— */
.icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  width: 16px;
  height: 16px;
}

.icon svg {
  width: 100%;
  height: 100%;
  display: block;
}

.icon-md {
  width: 20px;
  height: 20px;
}

.icon-lg {
  width: 24px;
  height: 24px;
}

/* —— App Shell —— */
.app-shell {
  display: flex;
  min-height: 100vh;
  background: var(--color-bg-page);
}

.sidebar-overlay {
  display: none;
  position: fixed;
  inset: 0;
  z-index: 90;
  background: var(--color-bg-mask);
  opacity: 0;
  pointer-events: none;
  transition: opacity var(--transition-normal);
}

/* —— Sidebar —— */
.sidebar {
  position: fixed;
  top: 0;
  left: 0;
  z-index: 100;
  display: flex;
  flex-direction: column;
  width: var(--sidebar-width);
  height: 100vh;
  background: var(--sidebar-bg);
  color: var(--sidebar-text);
  transition: transform var(--transition-normal);
  overflow: hidden;
}

.app-shell.sidebar-collapsed .sidebar {
  transform: translateX(-100%);
}

.sidebar-inner {
  display: flex;
  flex-direction: column;
  height: 100%;
  overflow: hidden;
}

.brand {
  display: flex;
  align-items: center;
  gap: var(--space-1);
  flex-shrink: 0;
  height: var(--header-height);
  padding: 0 10px;
  border-bottom: 1px solid var(--sidebar-border);
}

.brand-mark {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 32px;
  height: 32px;
  border-radius: var(--radius-md);
  background: linear-gradient(135deg, #0064c8 0%, #0080ff 100%);
  color: #ffffff;
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-semibold);
  flex-shrink: 0;
}

.brand-text {
  min-width: 0;
  overflow: hidden;
}

.brand strong {
  display: block;
  color: var(--sidebar-text-active);
  font-size: var(--font-size-base);
  font-weight: var(--font-weight-semibold);
  line-height: var(--line-height-tight);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.brand span:not(.brand-mark) {
  display: block;
  margin-top: 2px;
  color: var(--sidebar-text);
  font-size: var(--font-size-xs);
  line-height: 1.3;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.nav-list {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 2px;
  padding: var(--space-1) var(--space-1);
  overflow-y: auto;
  overflow-x: hidden;
}

.nav-list::-webkit-scrollbar {
  width: 4px;
}

.nav-list::-webkit-scrollbar-thumb {
  background: rgba(255, 255, 255, 0.15);
  border-radius: var(--radius-full);
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 8px;
  width: 100%;
  min-height: 40px;
  padding: 0 10px;
  border-radius: var(--radius-md);
  background: transparent;
  color: var(--sidebar-text);
  text-align: left;
  font-size: var(--font-size-base);
  font-weight: var(--font-weight-normal);
  transition: background var(--transition-fast), color var(--transition-fast);
  white-space: nowrap;
}

.nav-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 20px;
  height: 20px;
  flex-shrink: 0;
  opacity: 0.75;
  transition: opacity var(--transition-fast);
}

.nav-icon svg {
  width: 18px;
  height: 18px;
}

.nav-item:hover {
  background: var(--sidebar-bg-hover);
  color: var(--sidebar-text-hover);
}

.nav-item:hover .nav-icon {
  opacity: 1;
}

.nav-item.active {
  background: var(--sidebar-bg-active);
  color: var(--sidebar-text-active);
  font-weight: var(--font-weight-medium);
}

.nav-item.active .nav-icon {
  opacity: 1;
}

.agent-panel {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
  margin: var(--space-1);
  padding: 10px;
  border: 1px solid var(--sidebar-border);
  border-radius: var(--radius-lg);
  background: rgba(255, 255, 255, 0.04);
}

.status-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  flex-shrink: 0;
  background: var(--sidebar-text);
  opacity: 0.45;
}

.status-dot.connected {
  background: var(--color-success);
  opacity: 1;
  box-shadow: 0 0 0 2px rgba(0, 168, 84, 0.25);
  animation: pulse-dot 2s ease-in-out infinite;
}

.status-dot.disconnected {
  background: var(--color-danger);
  opacity: 1;
  box-shadow: 0 0 0 2px rgba(229, 57, 53, 0.25);
}

.status-dot.checking {
  background: var(--color-warning);
  opacity: 1;
  animation: pulse-dot 2s ease-in-out infinite;
}

.status-dot.unknown {
  background: var(--sidebar-text);
  opacity: 0.45;
}

@keyframes pulse-dot {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.6; }
}

.agent-panel-label {
  color: var(--sidebar-text);
  font-size: var(--font-size-xs);
  line-height: 1.3;
}

/* —— Main Workspace —— */
.main-area {
  flex: 1;
  min-width: 0;
  margin-left: var(--sidebar-width);
  display: flex;
  flex-direction: column;
  min-height: 100vh;
}

.app-shell.sidebar-collapsed .main-area {
  margin-left: 0;
}

.workspace {
  flex: 1;
  min-width: 0;
  padding: var(--content-padding);
  max-width: var(--content-max-width);
  width: 100%;
  margin: 0 auto;
}

/* —— Topbar —— */
.topbar {
  position: sticky;
  top: 0;
  z-index: 50;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-2);
  min-height: 48px;
  margin: calc(var(--content-padding) * -1) calc(var(--content-padding) * -1) var(--space-1);
  padding: 0 var(--content-padding);
  background: var(--color-bg-container);
  border-bottom: 1px solid var(--color-border-secondary);
  box-shadow: var(--shadow-xs);
}

.topbar-left {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  min-width: 0;
}

.topbar-right {
  display: flex;
  align-items: center;
  gap: var(--space-1);
  flex-shrink: 0;
}

.topbar-user-pill {
  font-size: 13px;
  color: var(--color-text-secondary);
  padding: 0 8px;
  white-space: nowrap;
}

.topbar-logout-btn {
  padding: 6px 12px;
  font-size: 13px;
}

.inline-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}

.admin-super-banner {
  border: 1px solid #bfdbfe;
  background: #eff6ff;
  border-radius: 12px;
  padding: 12px 14px;
  margin-bottom: 8px;
}

.status-success {
  background: #dcfce7;
  color: #166534;
}

.menu-toggle {
  display: flex;
  flex-shrink: 0;
  align-items: center;
  justify-content: center;
  width: 36px;
  height: 36px;
  border-radius: var(--radius-md);
  color: var(--color-text-secondary);
  transition: background var(--transition-fast), color var(--transition-fast);
}

.menu-toggle:hover {
  background: var(--color-bg-hover);
  color: var(--color-text-primary);
}

.menu-toggle svg {
  width: 20px;
  height: 20px;
}

.breadcrumb {
  display: flex;
  align-items: center;
  gap: 4px;
  min-width: 0;
}

.breadcrumb-item {
  display: flex;
  align-items: center;
  gap: 4px;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-sm);
  white-space: nowrap;
}

.breadcrumb-item .icon {
  width: 12px;
  height: 12px;
  opacity: 0.5;
}

.breadcrumb-item.current {
  color: var(--color-text-primary);
  font-weight: var(--font-weight-medium);
}

.page-header {
  min-width: 0;
}

.page-header h1 {
  font-size: var(--font-size-xl);
}

.eyebrow {
  display: none;
}

.section-heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: var(--space-2);
  margin-bottom: var(--space-1);
}

.section-heading p {
  margin: 0;
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
}
  line-height: var(--line-height-relaxed);
  max-width: 640px;
}

.toolbar {
  display: flex;
  align-items: center;
  gap: var(--space-1);
}

/* —— Buttons —— */
.icon-button,
.primary-button,
.secondary-button,
.compact-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 32px;
  padding: 0 var(--space-2);
  border-radius: var(--radius-md);
  font-size: var(--font-size-base);
  font-weight: var(--font-weight-normal);
  line-height: 1;
  white-space: nowrap;
  transition: all var(--transition-fast);
  border: 1px solid transparent;
}

.icon-button {
  width: 32px;
  padding: 0;
  background: var(--color-bg-container);
  border-color: var(--color-border);
  color: var(--color-text-secondary);
}

.icon-button:hover {
  border-color: var(--color-primary-border);
  color: var(--color-primary);
  background: var(--color-primary-bg);
}

.icon-button svg {
  width: 16px;
  height: 16px;
}

.primary-button {
  background: var(--color-primary);
  color: var(--color-text-inverse);
  border-color: var(--color-primary);
  font-weight: var(--font-weight-medium);
}

.primary-button:hover:not(:disabled) {
  background: var(--color-primary-hover);
  border-color: var(--color-primary-hover);
}

.primary-button:active:not(:disabled) {
  background: var(--color-primary-active);
  border-color: var(--color-primary-active);
}

.primary-button:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.secondary-button {
  background: var(--color-bg-container);
  color: var(--color-text-primary);
  border-color: var(--color-border);
}

.secondary-button:hover:not(:disabled) {
  border-color: var(--color-primary-border);
  color: var(--color-primary);
}

.secondary-button.small {
  min-height: 24px;
  padding: 0 8px;
  font-size: var(--font-size-xs);
  border-radius: var(--radius-sm);
}

.compact-button {
  min-height: 28px;
  padding: 0 12px;
  font-size: var(--font-size-sm);
}

.danger-button {
  color: var(--color-error) !important;
  border-color: var(--color-error-border) !important;
}

.danger-button:hover {
  background: var(--color-error-bg) !important;
}

.danger-outline {
  color: var(--color-error);
  border-color: var(--color-error-border);
}

.danger-outline:hover {
  background: var(--color-error-bg);
  border-color: var(--color-error);
}

/* —— Views —— */
.view {
  display: none;
  animation: fadeIn 0.2s ease;
}

.view.active {
  display: block;
}

@keyframes fadeIn {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: translateY(0); }
}

/* —— Metric Cards 统计卡片 —— */
.metric-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: var(--space-2);
  margin-bottom: var(--space-2);
}

.metric {
  position: relative;
  padding: var(--space-2) var(--space-2) var(--space-2) calc(var(--space-2) + 4px);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  box-shadow: var(--shadow-xs);
  overflow: hidden;
  transition: box-shadow var(--transition-fast), border-color var(--transition-fast);
}

.metric::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  bottom: 0;
  width: 3px;
  background: var(--color-primary);
  border-radius: 3px 0 0 3px;
}

.metric:nth-child(2)::before { background: var(--color-success); }
.metric:nth-child(3)::before { background: var(--color-warning); }
.metric:nth-child(4)::before { background: #722ed1; }
.metric:nth-child(5)::before { background: #13c2c2; }
.metric:nth-child(6)::before { background: var(--color-error); }
.metric:nth-child(7)::before { background: #eb2f96; }
.metric:nth-child(8)::before { background: #597ef7; }

.metric:hover {
  border-color: var(--color-primary-border);
  box-shadow: var(--shadow-sm);
}

.metric span {
  display: block;
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
  line-height: var(--line-height-normal);
}

.metric strong {
  display: block;
  margin-top: var(--space-1);
  font-size: var(--font-size-3xl);
  font-weight: var(--font-weight-semibold);
  line-height: 1;
  color: var(--color-text-primary);
  font-variant-numeric: tabular-nums;
}

.metric-sub {
  display: block;
  margin-top: var(--space-1);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-normal);
  color: var(--color-text-tertiary);
  line-height: var(--line-height-normal);
}

/* —— Panels & Cards —— */
.dashboard-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--space-2);
  margin-bottom: var(--space-2);
}

.panel {
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  box-shadow: var(--shadow-xs);
}

.panel-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-2);
  margin-bottom: var(--space-2);
  padding-bottom: var(--space-2);
  border-bottom: 1px solid var(--color-border-secondary);
}

.panel-heading h3 {
  font-size: var(--font-size-base);
  font-weight: var(--font-weight-semibold);
}

/* —— Tags & Badges —— */
.pill,
.tag,
.rating-badge,
.script-badge,
.status-badge {
  display: inline-flex;
  align-items: center;
  min-height: 22px;
  padding: 0 8px;
  border-radius: var(--radius-sm);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-medium);
  line-height: 20px;
  white-space: nowrap;
  border: 1px solid transparent;
}

.status-badge {
  justify-content: center;
  min-width: 48px;
  background: var(--color-default-bg);
  color: var(--color-text-secondary);
  border-color: var(--color-default-border);
}

.status-badge.success {
  background: var(--color-success-bg);
  color: var(--color-success);
  border-color: var(--color-success-border);
}

.status-badge.warning {
  background: var(--color-warning-bg);
  color: var(--color-warning);
  border-color: var(--color-warning-border);
}

.status-badge.danger {
  background: var(--color-error-bg);
  color: var(--color-error);
  border-color: var(--color-error-border);
}

.status-badge.neutral {
  background: var(--color-bg-container);
  color: var(--color-text-primary);
  border-color: var(--color-border);
}

.pill {
  background: var(--color-primary-bg);
  color: var(--color-primary);
  border-color: var(--color-primary-border);
}

.tag {
  background: var(--color-info-bg);
  color: var(--color-info);
  border-color: var(--color-info-border);
}

.rating-badge {
  justify-content: center;
  width: 28px;
  min-width: 28px;
  padding: 0;
  font-weight: var(--font-weight-semibold);
}

.rating-a {
  background: var(--color-success-bg);
  color: var(--color-success);
  border-color: var(--color-success-border);
}

.rating-b {
  background: var(--color-info-bg);
  color: var(--color-info);
  border-color: var(--color-info-border);
}

.rating-c {
  background: var(--color-warning-bg);
  color: var(--color-warning);
  border-color: var(--color-warning-border);
}

.rating-d {
  background: var(--color-error-bg);
  color: var(--color-error);
  border-color: var(--color-error-border);
}

.script-badge {
  background: var(--color-warning-bg);
  color: var(--color-warning);
  border-color: var(--color-warning-border);
  font-family: var(--font-family-mono);
}

/* —— Tabs —— */
.tab-strip {
  display: flex;
  flex-wrap: wrap;
  gap: 0;
  margin: 0 0 var(--space-2);
  padding: 0;
  border-bottom: 1px solid var(--color-border);
  background: transparent;
}

.tab-button.active .tab-count {
  color: var(--color-primary);
}

.customer-toolbar {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.customer-select-col {
  width: 40px;
  text-align: center;
  vertical-align: middle;
}

.customer-select-col input[type="checkbox"] {
  width: 16px;
  height: 16px;
  cursor: pointer;
}

tbody tr.selected {
  background: var(--color-primary-bg);
}

.customer-tab-strip {
  margin-top: var(--space-1);
}

.tab-count {
  margin-left: 4px;
  color: var(--color-text-tertiary);
  font-size: 11px;
}

.customer-filters {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--space-2);
  margin-bottom: var(--space-2);
}

.customer-filters .search-input-wrap {
  flex: 0 0 auto;
  width: 200px;
  max-width: 200px;
}

.customer-filters .search-input-wrap input {
  min-width: 0 !important;
  width: 100%;
}

.customer-filters select,
.customer-filters select.customer-rating-filter {
  flex: 0 0 auto;
  width: 112px;
  min-width: 112px;
  max-width: 112px;
  padding-right: 24px;
}

.customer-delete-action {
  margin-left: auto;
  border: none;
  background: transparent;
  color: #ff7875;
  font-size: var(--font-size-sm);
  line-height: 1.4;
  padding: 4px 0;
  cursor: pointer;
  white-space: nowrap;
}

.customer-delete-action.is-active {
  color: #cf1322;
  font-weight: var(--font-weight-medium);
}

.customer-delete-action.is-active:hover {
  color: #a8071a;
}

.customer-delete-action:not(.is-active):hover {
  color: #ff4d4f;
}

.customer-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: var(--space-2);
}

.customer-layout:has(.customer-call-panel) {
  grid-template-columns: minmax(0, 1.4fr) minmax(280px, 0.9fr);
}

.customer-call-panel {
  max-height: calc(100vh - 220px);
  overflow: auto;
}

.customer-call-tip {
  margin: 0 0 var(--space-2);
}

.customer-call-list {
  display: grid;
  gap: var(--space-2);
}

.customer-call-item {
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-md);
  background: var(--color-bg-spotlight);
}

.customer-call-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 6px;
}

.table-wrap tr.active {
  background: var(--color-primary-bg);
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.tab-button {
  position: relative;
  min-height: 40px;
  padding: 0 var(--space-2);
  border: none;
  border-radius: 0;
  background: transparent;
  color: var(--color-text-secondary);
  font-size: var(--font-size-base);
  font-weight: var(--font-weight-normal);
  transition: color var(--transition-fast);
}

.tab-button::after {
  content: "";
  position: absolute;
  bottom: 0;
  left: var(--space-2);
  right: var(--space-2);
  height: 2px;
  background: transparent;
  border-radius: 2px 2px 0 0;
  transition: background var(--transition-fast);
}

.tab-button:hover {
  color: var(--color-primary);
}

.tab-button.active {
  color: var(--color-primary);
  font-weight: var(--font-weight-medium);
}

.tab-button.active::after {
  background: var(--color-primary);
}

/* —— Filters & Search —— */
.filters {
  display: flex;
  align-items: center;
  gap: var(--space-1);
  flex-shrink: 0;
}

.search-input-wrap {
  position: relative;
  display: flex;
  align-items: center;
}

.search-input-wrap .search-icon {
  position: absolute;
  left: 10px;
  width: 16px;
  height: 16px;
  color: var(--color-text-quaternary);
  pointer-events: none;
}

.search-input-wrap input {
  padding-left: 34px !important;
  min-width: 240px;
}

.filter-bar {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-end;
  gap: var(--space-2);
  margin-bottom: var(--space-2);
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-spotlight);
}

.filter-bar .inline-form {
  flex: 1;
  width: 100%;
  margin: 0;
}

.filter-bar:has(.task-create-form) {
  padding: 10px 12px;
  margin-bottom: var(--space-1);
}

.task-create-form {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px 16px;
  align-items: end;
  width: 100%;
}

.task-create-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(110px, 1fr));
  column-gap: 16px;
  row-gap: 10px;
  min-width: 0;
  align-items: end;
}

.task-create-col-schedule {
  grid-column: 1 / -1;
}

.task-create-col-schedule .task-create-value {
  white-space: normal;
  overflow: visible;
  text-overflow: unset;
  line-height: 1.5;
}

.task-create-actions {
  grid-column: 2;
  grid-row: 1;
  align-self: end;
  padding-bottom: 1px;
}

.task-create-actions .primary-button {
  display: grid;
  gap: 6px;
  min-width: 0;
}

.task-create-col label,
.task-create-label {
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-normal);
  line-height: 1.2;
}

.task-create-col select {
  min-height: 28px;
  font-size: var(--font-size-sm);
  padding: 2px 8px;
}

.task-create-value {
  display: flex;
  align-items: center;
  min-height: 28px;
  color: var(--color-text-primary);
  font-size: var(--font-size-sm);
  line-height: 1.4;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.task-list-source--quality,
.task-list-source-quality {
  color: var(--color-error);
  font-weight: 600;
}

.task-list-source-unconnected {
  color: var(--color-warning);
  font-weight: 600;
}

.task-create-col {
  min-height: 28px;
  padding: 0 14px;
  font-size: var(--font-size-sm);
}

/* —— Forms —— */
label {
  display: grid;
  gap: 6px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-normal);
}

input,
select,
textarea {
  width: 100%;
  min-height: 32px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-bg-container);
  color: var(--color-text-primary);
  padding: 4px 11px;
  font-size: var(--font-size-base);
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast);
}

textarea {
  min-height: 80px;
  padding: 8px 11px;
  resize: vertical;
  line-height: var(--line-height-relaxed);
}

input:hover,
select:hover,
textarea:hover {
  border-color: var(--color-primary-border);
}

input:focus,
select:focus,
textarea:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 2px rgba(0, 100, 200, 0.1);
}

input:disabled,
select:disabled {
  background: var(--color-bg-spotlight);
  color: var(--color-text-disabled);
  cursor: not-allowed;
}

input[type="file"] {
  padding: 4px;
  font-size: var(--font-size-sm);
}

input[type="checkbox"],
input[type="radio"] {
  width: auto;
  min-height: auto;
  accent-color: var(--color-primary);
}

.call-form,
.settings-form,
.inline-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--space-2);
}

.inline-form {
  grid-template-columns: repeat(auto-fill, minmax(160px, 1fr));
  align-items: end;
}

.inline-form.task-create-form {
  display: flex;
  grid-template-columns: none;
}

.compact-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--space-2);
  margin-bottom: var(--space-2);
}

.compact-form button {
  align-self: end;
}

.line-form {
  margin-bottom: var(--space-2);
}

.test-call-panel {
  margin: 0;
}

.risk-policy-note {
  margin-bottom: var(--space-3);
}

.risk-policy-list {
  margin: 0;
  padding-left: 1.25rem;
  display: grid;
  gap: 0.5rem;
}

.dashboard-grid.risk-grid-full {
  grid-template-columns: minmax(0, 1fr);
}

.panel-blacklist {
  max-width: none;
}

.test-call-form {
  grid-template-columns: repeat(auto-fill, minmax(180px, 1fr));
  margin-bottom: var(--space-2);
}

.test-call-modes {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: var(--space-2);
  margin: var(--space-2) 0;
}

.test-call-mode-card {
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: var(--space-2);
  display: grid;
  gap: var(--space-1);
}

.test-call-mode-card.primary-mode {
  border-color: var(--color-primary-soft, #93c5fd);
  background: color-mix(in srgb, var(--color-primary, #2563eb) 4%, transparent);
}

.test-call-mode-card h4 {
  margin: 0;
  font-size: var(--font-size-md);
}

.test-call-mode-fields {
  display: grid;
  grid-template-columns: 1fr minmax(100px, 140px);
  gap: var(--space-1);
}

.test-call-advanced {
  margin-top: var(--space-1);
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
}

.panel-subtitle {
  margin: var(--space-2) 0 var(--space-1);
  font-size: var(--font-size-sm);
  color: var(--color-text-secondary);
}

.span-2 {
  grid-column: span 2;
}

.form-actions {
  display: flex;
  align-items: center;
  gap: var(--space-1);
  justify-content: flex-end;
}

.wide-label {
  display: grid;
  gap: 6px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
}

.option-row {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-2);
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
}

.option-row label {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  cursor: pointer;
}

/* —— Tables —— */
.table-wrap {
  overflow: auto;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  box-shadow: var(--shadow-xs);
}

.inner-table {
  box-shadow: none;
  border: none;
  border-radius: 0;
}

table {
  width: 100%;
  min-width: 720px;
  border-collapse: collapse;
  font-size: var(--font-size-base);
}

thead {
  position: sticky;
  top: 0;
  z-index: 1;
}

th {
  padding: 10px var(--space-2);
  background: var(--color-bg-spotlight);
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  text-align: left;
  border-bottom: 1px solid var(--color-border);
  white-space: nowrap;
}

td {
  padding: 12px var(--space-2);
  border-bottom: 1px solid var(--color-border-secondary);
  text-align: left;
  vertical-align: middle;
  color: var(--color-text-primary);
}

tbody tr {
  transition: background var(--transition-fast);
}

tbody tr:hover {
  background: var(--color-bg-hover);
}

tbody tr:last-child td {
  border-bottom: none;
}

td strong {
  font-weight: var(--font-weight-medium);
}

.table-actions {
  white-space: nowrap;
}

.task-action-bar {
  display: inline-flex;
  align-items: center;
  gap: 4px;
}

.task-action-dots {
  min-width: 22px;
  min-height: 22px;
  width: 22px;
  height: 22px;
  padding: 0;
  font-size: 18px;
  line-height: 1;
  font-weight: 700;
  letter-spacing: 0;
  color: var(--color-text-secondary, #64748b);
}

.task-action-dots:hover,
.task-action-dots.active {
  color: var(--color-primary);
}

.icon-button.small {
  min-height: 24px;
  width: 24px;
  min-width: 24px;
  padding: 0;
  border-radius: var(--radius-sm);
}

.icon-button.small svg {
  width: 14px;
  height: 14px;
}

.task-action-more.active {
  border-color: var(--color-primary-border);
  color: var(--color-primary);
  background: var(--color-primary-bg);
}

.task-more-menu {
  position: relative;
  display: inline-flex;
}

.task-more-dropdown {
  position: fixed;
  z-index: 1200;
  min-width: 220px;
  padding: 6px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-md);
  background: var(--color-bg-container);
  box-shadow: var(--shadow-lg);
}

.task-more-dropdown.task-more-dropdown-compact {
  width: fit-content;
  min-width: 0;
  padding: 4px;
}

.task-more-item {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  width: 100%;
  padding: 8px 10px;
  border: none;
  border-radius: var(--radius-sm);
  background: transparent;
  text-align: left;
  cursor: pointer;
  transition: background var(--transition-fast);
}

.task-more-item.task-more-item-compact {
  width: auto;
  align-items: center;
  gap: 0;
  padding: 6px 8px;
  font-size: 13px;
  color: var(--color-text-primary);
  white-space: nowrap;
}

.task-more-item:hover {
  background: var(--color-bg-spotlight);
}

.task-more-item-icon {
  display: inline-flex;
  flex-shrink: 0;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border-radius: var(--radius-sm);
  background: var(--color-primary-bg);
  color: var(--color-primary);
}

.task-more-item-icon svg {
  width: 14px;
  height: 14px;
}

.task-more-item-body {
  display: flex;
  flex: 1;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}

.task-more-item-label {
  color: var(--color-text-primary);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  line-height: 1.3;
}

.task-more-item-desc {
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  line-height: 1.35;
}

/* —— Customer —— */
.customer-focus {
  display: grid;
  gap: var(--space-2);
}

.customer-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: var(--space-2);
  padding-bottom: var(--space-2);
  border-bottom: 1px solid var(--color-border-secondary);
}

.customer-head strong {
  font-size: var(--font-size-xl);
  font-weight: var(--font-weight-semibold);
}

.customer-detail-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--space-1);
}

.detail-item {
  padding: var(--space-1) 12px;
  border-radius: var(--radius-md);
  background: var(--color-bg-spotlight);
  border: 1px solid var(--color-border-secondary);
}

.detail-item span {
  display: block;
  margin-bottom: 4px;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
}

.tag-list {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

/* —— Progress —— */
.rating-bars {
  display: grid;
  gap: var(--space-2);
}

.rating-row {
  display: grid;
  grid-template-columns: 48px minmax(0, 1fr) 48px;
  gap: var(--space-1);
  align-items: center;
}

.bar {
  height: 6px;
  overflow: hidden;
  border-radius: var(--radius-full);
  background: var(--color-border-secondary);
}

.bar span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, var(--color-primary) 0%, #0080ff 100%);
  transition: width var(--transition-normal);
}

.progress-line {
  display: grid;
  gap: 6px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
}

.task-progress-cell {
  display: grid;
  gap: 6px;
  min-width: 120px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
}

.dashboard-task-table-wrap {
  margin-top: 0;
}

.dashboard-task-table {
  min-width: 0;
}

.dashboard-task-table .task-schedule-hint {
  display: block;
  margin-top: 4px;
}

.dashboard-task-empty {
  padding: var(--space-3) var(--space-2);
  color: var(--color-text-tertiary);
  text-align: center;
}

.customer-dialed-badge {
  font-size: var(--font-size-xs);
}

.field-hint {
  display: block;
  margin-top: 4px;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  font-weight: 400;
  line-height: 1.4;
}

.task-schedule-hint {
  display: block;
  margin-top: 4px;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
}

.dialog-result-item strong {
  font-size: var(--font-size-sm);
}

/* —— Script Flow 话术流程（参考图三栏布局） —— */
.script-workbench {
  position: relative;
  min-height: calc(100vh - 200px);
}

.script-flow-layout {
  display: grid;
  grid-template-columns: var(--script-list-col-width) var(--flow-steps-col-width) minmax(0, 1fr);
  gap: 0;
  min-height: calc(100vh - 240px);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  overflow: hidden;
  box-shadow: var(--shadow-sm);
}

.bot-page-layout {
  display: grid;
  gap: 0;
  min-height: calc(100vh - 240px);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  overflow: hidden;
  box-shadow: var(--shadow-sm);
}

.bot-page-layout.layout-flow {
  grid-template-columns: var(--script-list-col-width) var(--flow-steps-col-width) minmax(0, 1fr);
}

.bot-page-layout.layout-knowledge {
  grid-template-columns: var(--script-list-col-width) minmax(0, 1fr);
}

/* 知识库主区域 */
.knowledge-main {
  display: flex;
  flex-direction: column;
  padding: 0;
  border-radius: 0;
  box-shadow: none;
  min-width: 0;
  overflow: hidden;
}

.knowledge-summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-2);
  padding: var(--space-2) var(--space-3);
  border-bottom: 1px solid var(--color-border-secondary);
  background: var(--color-bg-spotlight);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
}

.knowledge-summary-left {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  min-width: 0;
  flex-wrap: wrap;
}

.knowledge-tab-hint {
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-normal);
  color: var(--color-text-secondary);
}

.knowledge-sub-tab-strip {
  padding: 0 var(--space-3);
  border-bottom: 1px solid var(--color-border-secondary);
  background: var(--color-bg-container);
}

.knowledge-sub-tab-strip .tab-button {
  padding: var(--space-2) var(--space-3);
  font-size: var(--font-size-sm);
}

.knowledge-filter {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-end;
  gap: var(--space-2);
  padding: var(--space-2) var(--space-3);
  border-bottom: 1px solid var(--color-border-secondary);
  background: var(--color-bg-container);
}

.knowledge-filter label {
  font-size: var(--font-size-xs);
}

.knowledge-filter-type select {
  width: 96px;
  max-width: 96px;
}

.knowledge-filter-search input {
  width: 264px;
  max-width: 264px;
}

.knowledge-filter-query {
  flex: 0 0 auto;
  width: auto;
  min-width: 0;
  padding: 0 10px;
}

.knowledge-range {
  display: grid;
  grid-template-columns: 1fr auto 1fr;
  gap: 6px;
  align-items: center;
}

.knowledge-range input {
  min-width: 0;
}

.knowledge-actions {
  display: flex;
  gap: var(--space-1);
  padding: var(--space-2) var(--space-3);
  border-bottom: 1px solid var(--color-border-secondary);
}

.knowledge-table-wrap {
  flex: 1;
  overflow: auto;
  padding: var(--space-2) var(--space-3) var(--space-3);
}

.knowledge-table {
  width: 100%;
  min-width: 840px;
  table-layout: fixed;
  border-collapse: collapse;
  font-size: var(--font-size-sm);
}

.knowledge-table th {
  padding: 10px 8px;
  background: var(--color-bg-spotlight);
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-semibold);
  text-align: left;
  border-bottom: 1px solid var(--color-border);
  white-space: nowrap;
}

.knowledge-table td {
  padding: 10px 8px;
  border-bottom: 1px solid var(--color-border-secondary);
  vertical-align: top;
}

.knowledge-row {
  cursor: pointer;
}

.knowledge-row:hover {
  background: var(--color-bg-hover);
}

.knowledge-row.active {
  background: var(--color-primary-bg);
}

.knowledge-row.active td {
  border-bottom-color: var(--color-primary-border);
}

.knowledge-nav-col .flow-step-item {
  font-size: 11px;
}

.knowledge-type-col,
.knowledge-type-cell {
  width: 44px;
  max-width: 44px;
  padding-left: 6px;
  padding-right: 4px;
  color: var(--color-text-secondary);
  font-size: 11px;
  line-height: 1.35;
  text-align: center;
  white-space: normal;
  word-break: break-all;
}

.knowledge-type-cell {
  vertical-align: middle;
}

.knowledge-title-col {
  width: 80px;
  max-width: 80px;
}

.knowledge-title-col .knowledge-cell-input {
  min-width: 0;
  padding: 4px 6px;
  font-size: var(--font-size-xs);
}

.knowledge-sort-cell {
  width: 56px;
}

.knowledge-delete-col {
  position: sticky;
  right: 0;
  z-index: 2;
  width: 40px;
  min-width: 40px;
  max-width: 40px;
  padding: 10px 6px;
  text-align: center;
  background: var(--color-bg-container);
  box-shadow: -4px 0 8px rgba(0, 0, 0, 0.04);
}

.knowledge-table thead .knowledge-delete-col {
  background: var(--color-bg-spotlight);
  z-index: 3;
}

.knowledge-row.active .knowledge-delete-col {
  background: var(--color-primary-bg);
}

.knowledge-row:hover .knowledge-delete-col {
  background: var(--color-bg-hover);
}

.knowledge-row.active:hover .knowledge-delete-col {
  background: var(--color-primary-bg);
}

.knowledge-delete-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  min-height: 22px;
  padding: 0;
  border: none;
  border-radius: var(--radius-sm);
  background: transparent;
  color: var(--color-error);
  font-size: 16px;
  font-weight: 400;
  line-height: 1;
  cursor: pointer;
}

.knowledge-delete-btn:hover:not(:disabled) {
  background: var(--color-error-bg);
}

.knowledge-delete-btn.is-protected {
  color: var(--color-text-disabled);
  opacity: 0.45;
  cursor: not-allowed;
}

.knowledge-keywords-col {
  width: 160px;
  max-width: 160px;
}

.knowledge-answer-col {
  width: 180px;
  max-width: 180px;
}

.knowledge-audio-col {
  width: 168px;
  max-width: 168px;
}

.knowledge-jump-col {
  width: 112px;
  max-width: 112px;
}

.knowledge-jump-select {
  width: 100%;
  min-height: 28px !important;
  max-height: 28px;
  padding: 2px 6px !important;
  font-size: 11px;
}

.knowledge-audio-cell {
  width: 168px;
  max-width: 168px;
  min-width: 0;
}

.knowledge-audio-select {
  display: block;
  width: 100%;
  min-height: 30px;
  padding: 2px 6px;
  margin-bottom: 0;
  font-size: var(--font-size-xs);
}

.knowledge-audio-cell .script-audio-select,
.knowledge-audio-cell .secondary-button {
  margin-top: 0;
  width: 100%;
}

.knowledge-inline-audio {
  display: block;
  width: 100%;
  max-width: 100%;
  margin-top: 4px;
  height: 24px;
}

.knowledge-cell-input {
  width: 100%;
  min-height: 32px;
  padding: 4px 8px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
  font-size: var(--font-size-sm);
}

.knowledge-cell-input.narrow {
  text-align: center;
}

.knowledge-cell-textarea {
  width: 100%;
  min-width: 120px;
  min-height: 72px;
  padding: 6px 8px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
  font-size: var(--font-size-xs);
  line-height: var(--line-height-relaxed);
  resize: vertical;
}

.knowledge-table .knowledge-cell-textarea {
  display: block;
  width: 100%;
  min-width: 0;
  height: 64px;
  min-height: 64px;
  max-height: 64px;
  resize: none;
  overflow-y: auto;
  box-sizing: border-box;
}

.knowledge-cell-input:focus,
.knowledge-cell-textarea:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 2px rgba(0, 100, 200, 0.08);
}

.panel-inner {
  box-shadow: none;
  border: none;
  border-radius: 0;
}

/* 第一栏：话术列表 */
.script-list-col {
  display: flex;
  flex-direction: column;
  padding: var(--space-1) 10px;
  min-width: 0;
  width: var(--script-list-col-width);
  max-width: var(--script-list-col-width);
  border-right: 1px solid var(--color-border-secondary);
  border-radius: 0;
  box-shadow: none;
  background: var(--color-bg-spotlight);
}

.script-list-add {
  width: 100%;
  margin-bottom: var(--space-1);
  min-height: 26px;
  padding: 0 8px;
  font-size: var(--font-size-xs);
  border-radius: var(--radius-sm);
}

.script-list-search {
  margin-bottom: var(--space-1);
}

.script-list-search input {
  width: 100%;
  min-width: 0 !important;
  max-width: 100%;
  min-height: 28px;
  padding-left: 28px !important;
  padding-right: 8px;
  font-size: var(--font-size-xs);
  box-sizing: border-box;
}

.script-list-search .search-icon {
  left: 8px;
  width: 14px;
  height: 14px;
}

.script-list-scroll {
  flex: 1;
  overflow-y: auto;
  overflow-x: hidden;
  margin: 0 calc(var(--space-1) * -1);
  padding: 0 var(--space-1);
}

.script-list-card {
  padding: 10px;
  margin-bottom: var(--space-1);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-md);
  background: var(--color-bg-container);
  cursor: pointer;
  transition: all var(--transition-fast);
  min-width: 0;
}

.script-list-card:hover {
  border-color: var(--color-primary-border);
}

.script-list-card.active {
  border-color: var(--color-primary);
  box-shadow: 0 0 0 1px var(--color-primary);
  background: var(--color-bg-container);
}

.script-list-card-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 4px;
  margin-bottom: 4px;
  min-width: 0;
}

.script-list-card-tools {
  position: relative;
  flex-shrink: 0;
  width: 22px;
  height: 22px;
  cursor: pointer;
}

.script-list-card-tools:hover {
  width: 52px;
  margin-left: -30px;
}

.script-list-more {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  color: var(--color-text-quaternary);
  font-size: 16px;
  font-weight: var(--font-weight-bold);
  line-height: 1;
  user-select: none;
  pointer-events: none;
  transition: opacity var(--transition-fast);
}

.script-list-card-actions {
  position: absolute;
  top: 50%;
  right: 0;
  z-index: 1;
  display: flex;
  align-items: center;
  gap: 2px;
  padding-left: 4px;
  background: var(--color-bg-container);
  border-radius: var(--radius-sm);
  opacity: 0;
  pointer-events: none;
  transform: translateY(-50%);
  transition: opacity var(--transition-fast);
}

.script-list-card-tools:hover .script-list-more {
  opacity: 0;
}

.script-list-card-tools:hover .script-list-card-actions {
  opacity: 1;
  pointer-events: auto;
}

.script-list-delete {
  width: 22px;
  height: 22px;
  min-width: 22px;
  padding: 0;
  font-size: 12px;
  line-height: 1;
}

.script-list-edit {
  width: 22px;
  height: 22px;
  min-width: 22px;
  padding: 0;
  font-size: 12px;
  line-height: 1;
}

/* —— Modal 弹框 —— */
.modal-overlay {
  position: fixed;
  inset: 0;
  z-index: 1200;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: var(--space-3);
  background: rgba(0, 0, 0, 0.45);
}

.modal-overlay-top {
  z-index: 2000;
}

.modal-panel {
  width: min(420px, 100%);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  box-shadow: var(--shadow-lg);
  overflow: hidden;
}

.modal-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-2);
  padding: var(--space-2) var(--space-3);
  border-bottom: 1px solid var(--color-border-secondary);
}

.modal-header h3 {
  margin: 0;
  font-size: var(--font-size-base);
  font-weight: var(--font-weight-semibold);
}

.modal-close {
  width: 28px;
  height: 28px;
}

.modal-body {
  display: grid;
  gap: var(--space-2);
  padding: var(--space-3);
}

.modal-field {
  display: grid;
  gap: 6px;
  font-size: var(--font-size-sm);
  color: var(--color-text-secondary);
}

.modal-field input,
.modal-field select,
.modal-field textarea {
  width: 100%;
  min-height: 36px;
  box-sizing: border-box;
}

.modal-field textarea {
  min-height: 88px;
  padding: 10px 12px;
  resize: vertical;
  line-height: var(--line-height-relaxed);
}

.modal-field-hint {
  font-size: 11px;
  color: var(--color-text-tertiary);
}

.modal-panel-wide {
  width: min(520px, calc(100vw - 32px));
}

.modal-panel-gateway {
  width: min(640px, calc(100vw - 32px));
}

.modal-panel-gateway-compact {
  width: min(400px, calc(100vw - 32px));
}

.modal-header-compact {
  padding: 10px 14px;
}

.modal-header-compact h3 {
  font-size: var(--font-size-sm);
}

.modal-body-compact {
  gap: 10px;
  padding: 12px 14px 14px;
}

.modal-body-compact .modal-field {
  gap: 4px;
  font-size: var(--font-size-xs);
}

.modal-body-compact .modal-field input {
  min-height: 32px;
  padding: 6px 10px;
  font-size: var(--font-size-xs);
}

.modal-actions-compact {
  padding-top: 4px;
}

.gateway-modal-grid-compact {
  gap: 10px;
}

.gateway-modal-status-compact {
  gap: 6px;
  padding: 10px;
}

.gateway-modal-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--space-2);
}

.sip-extension-panel {
  margin-top: var(--space-1);
}

.gateway-workspace {
  display: grid;
  gap: var(--space-1);
}

.gateway-dashboard-grid {
  margin-bottom: 0;
}

.panel-compact {
  padding: 12px;
  border-radius: var(--radius-md);
  box-shadow: none;
}

.panel-heading-compact {
  margin-bottom: 10px;
  padding-bottom: 8px;
}

.panel-heading-compact h3 {
  font-size: var(--font-size-sm);
}

.panel-heading-title-wrap {
  display: grid;
  gap: 2px;
}

.pill-compact {
  min-height: 20px;
  padding: 0 6px;
  font-size: 11px;
}

.empty-state-compact {
  margin: 0;
  padding: 12px 0;
  font-size: var(--font-size-xs);
}

.gateway-card-list {
  display: grid;
  gap: 8px;
}

.gateway-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 10px 12px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-md);
  background: var(--color-bg-spotlight);
}

.gateway-card-title {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 4px;
}

.gateway-card-title strong {
  font-size: var(--font-size-sm);
}

.gateway-card-meta {
  margin: 0;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  line-height: 1.4;
}

.gateway-card-actions {
  display: flex;
  flex-shrink: 0;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 6px;
}

.dispatch-stat-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 10px;
}

.dispatch-stat {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 28px;
  padding: 0 10px;
  border: 1px solid var(--color-border-secondary);
  border-radius: 999px;
  background: var(--color-bg-spotlight);
  color: var(--color-text-primary);
  font-size: var(--font-size-xs);
  font-variant-numeric: tabular-nums;
}

.dispatch-stat em {
  color: var(--color-text-tertiary);
  font-style: normal;
}

.dispatch-table-compact {
  margin-top: 0;
}

.inner-table-compact {
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-md);
  overflow: hidden;
}

.table-compact {
  min-width: 0;
  font-size: var(--font-size-xs);
}

.table-compact th,
.table-compact td {
  padding: 8px 10px;
}

.sip-extension-tip {
  margin: 0;
  font-size: 11px;
}

.sip-extension-table-wrap {
  margin-top: 0;
}

.sip-extension-table {
  min-width: 640px;
}

.sip-extension-table th,
.sip-extension-table td {
  vertical-align: middle;
}

.sip-extension-table strong {
  display: block;
  font-size: var(--font-size-sm);
  line-height: 1.2;
}

.sip-extension-address {
  display: block;
  margin-top: 2px;
  font-size: 11px;
  line-height: 1.3;
  word-break: break-all;
}

.sip-extension-password-cell {
  min-width: 220px;
}

.sip-extension-password-cell .sip-password-code {
  display: inline-block;
  padding: 2px 6px;
  border-radius: var(--radius-sm);
  background: rgba(22, 119, 255, 0.06);
  color: var(--color-text-primary);
}

.sip-extension-password-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 6px;
}

.sip-extension-status-col,
.sip-extension-status-cell {
  width: 88px;
  vertical-align: middle;
  white-space: nowrap;
}

.sip-extension-status-cell .status-badge.compact-badge {
  min-height: 24px;
  line-height: 22px;
}

.sip-extension-actions-col,
.sip-extension-actions-cell {
  width: 168px;
  vertical-align: middle;
  white-space: nowrap;
}

.sip-extension-actions-inner {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  align-items: center;
}

.sip-password-code {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: var(--font-size-xs);
}

.gateway-password-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto auto;
  gap: 8px;
  align-items: center;
}

.gateway-modal-grid .modal-field-full {
  grid-column: 1 / -1;
}

.modal-panel-gateway .modal-field-full {
  grid-column: 1 / -1;
  width: 100%;
}

.gateway-modal-status {
  display: grid;
  gap: 8px;
  padding: 12px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-md);
  background: var(--color-bg-spotlight);
}

.gateway-modal-status-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.gateway-modal-status-label {
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  color: var(--color-text-secondary);
}

.gateway-modal-status-message {
  margin: 0;
  font-size: var(--font-size-xs);
  color: var(--color-text-tertiary);
  line-height: 1.45;
}

@media (max-width: 640px) {
  .gateway-modal-grid {
    grid-template-columns: 1fr;
  }
}

.modal-panel-knowledge {
  width: min(380px, calc(100vw - 32px));
}

.modal-panel-knowledge .modal-header {
  padding: 8px 12px;
}

.modal-panel-knowledge .modal-header h3 {
  font-size: var(--font-size-sm);
}

.modal-panel-knowledge .modal-close {
  width: 24px;
  height: 24px;
  font-size: 12px;
}

.modal-panel-knowledge .modal-body {
  gap: 8px;
  padding: 12px;
}

.modal-panel-knowledge .modal-field {
  gap: 4px;
  font-size: var(--font-size-xs);
}

.modal-panel-knowledge .modal-field input,
.modal-panel-knowledge .modal-field select,
.modal-panel-knowledge .modal-field textarea {
  min-height: 30px;
  font-size: var(--font-size-xs);
  padding: 6px 8px;
}

.modal-panel-knowledge .modal-field textarea {
  min-height: 52px;
  line-height: 1.45;
}

.modal-panel-knowledge .modal-field-hint {
  font-size: 10px;
}

.modal-panel-knowledge .modal-actions {
  padding-top: 4px;
}

.voice-upload-pick-wrap {
  display: flex;
  justify-content: center;
  justify-self: center;
}

.voice-upload-selected {
  color: var(--color-text-secondary);
}

.modal-panel-voice-upload {
  width: min(300px, calc(100vw - 32px));
}

.modal-panel-voice-upload .modal-actions {
  justify-content: center;
}

.modal-actions {
  display: flex;
  justify-content: flex-end;
  gap: var(--space-1);
  padding-top: var(--space-1);
}

.script-list-card-head strong {
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-semibold);
  line-height: var(--line-height-tight);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  min-width: 0;
  flex: 1;
}

.script-list-status {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  flex-shrink: 0;
  background: var(--color-default);
}

.script-list-status.success {
  background: var(--color-success);
  box-shadow: 0 0 0 2px var(--color-success-bg);
}

.script-list-status.warning {
  background: var(--color-warning);
}

.script-list-card-meta {
  display: grid;
  gap: 4px;
  margin-bottom: 8px;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  line-height: 1.35;
}

.script-list-card-foot {
  display: flex;
  align-items: center;
}

.script-list-card-foot .status-badge.compact-badge {
  font-size: 10px;
  padding: 0 6px;
  line-height: 18px;
  min-height: 18px;
}

.script-list-card-foot {
  gap: 6px;
}

.template-badge {
  color: #1677ff;
  background: rgba(22, 119, 255, 0.08);
  border: 1px solid rgba(22, 119, 255, 0.18);
}

/* 第二栏：流程步骤 */
.flow-steps-col {
  display: flex;
  flex-direction: column;
  width: var(--flow-steps-col-width);
  max-width: var(--flow-steps-col-width);
  min-width: 0;
  padding: var(--space-1) 0;
  border-right: 1px solid var(--color-border-secondary);
  border-radius: 0;
  box-shadow: none;
  background: var(--color-bg-container);
}

.flow-steps-add {
  width: calc(100% - 16px);
  margin: 0 8px var(--space-1);
  min-height: 26px;
  padding: 0 8px;
  font-size: var(--font-size-xs);
  border-radius: var(--radius-sm);
}

.flow-steps-scroll {
  flex: 1;
  overflow-y: auto;
}

.flow-steps-group {
  margin-bottom: var(--space-1);
}

.flow-steps-group-title {
  padding: 6px 8px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-semibold);
}

.flow-step-item {
  display: block;
  width: calc(100% - 16px);
  margin: 0 8px 6px;
  padding: 7px 8px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-sm);
  background: var(--color-bg-spotlight);
  color: var(--color-text-primary);
  font-size: var(--font-size-xs);
  text-align: left;
  transition: all var(--transition-fast);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.flow-step-item:hover {
  border-color: var(--color-primary-border);
  color: var(--color-primary);
}

.flow-step-item.active {
  border-color: var(--color-primary);
  background: var(--color-bg-container);
  color: var(--color-primary);
  font-weight: var(--font-weight-medium);
  box-shadow: 0 0 0 1px var(--color-primary);
}

/* 话术流程中栏：主体流程 */
.flow-nav-col .flow-steps-scroll {
  padding-bottom: var(--space-2);
}

.flow-nav-col .flow-steps-group {
  margin-bottom: 0;
}

.flow-nav-col .flow-steps-group:not(:first-child) {
  margin-top: var(--space-2);
  padding-top: var(--space-2);
  border-top: 1px solid var(--color-border-secondary);
}

.flow-nav-col .flow-steps-group-title {
  padding: 4px 8px 8px;
  color: var(--color-text-primary);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-bold);
}

.flow-nav-col .flow-step-item {
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  width: calc(100% - 16px);
  margin: 0 8px 8px;
  padding: 8px 6px;
  border: 1px solid transparent;
  border-radius: var(--radius-sm);
  background: #f5f5f5;
  color: var(--color-text-primary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-normal);
  text-align: center;
  cursor: pointer;
  box-shadow: none;
  overflow: hidden;
  white-space: nowrap;
}

.script-row-flow {
  grid-template-columns: 88px minmax(0, 1fr);
  align-items: center;
}

.script-row-flow .script-row-audio {
  min-width: 0;
}

.flow-nav-col .flow-step-item:hover {
  color: var(--color-text-primary);
  border-color: transparent;
}

.flow-nav-col .flow-step-item.active {
  border-color: var(--color-primary);
  background: var(--color-bg-container);
  color: var(--color-primary);
  font-weight: var(--font-weight-normal);
  box-shadow: none;
}

.flow-nav-col .flow-step-label {
  flex: 1;
  min-width: 0;
  text-align: center;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.flow-nav-col .flow-step-tools {
  position: absolute;
  top: 50%;
  right: 6px;
  width: 22px;
  height: 22px;
  transform: translateY(-50%);
  cursor: pointer;
  z-index: 1;
}

.flow-nav-col .flow-step-tools:hover {
  width: 52px;
  margin-left: -30px;
}

.flow-nav-col .flow-step-more {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  color: var(--color-text-quaternary);
  font-size: 16px;
  font-weight: var(--font-weight-bold);
  line-height: 1;
  user-select: none;
  pointer-events: none;
  transition: opacity var(--transition-fast);
}

.flow-nav-col .flow-step-actions {
  position: absolute;
  top: 50%;
  right: 0;
  z-index: 1;
  display: flex;
  align-items: center;
  gap: 2px;
  padding-left: 4px;
  background: var(--color-bg-container);
  border-radius: var(--radius-sm);
  opacity: 0;
  pointer-events: none;
  transform: translateY(-50%);
  transition: opacity var(--transition-fast);
}

.flow-nav-col .flow-step-tools:hover .flow-step-more {
  opacity: 0;
}

.flow-nav-col .flow-step-tools:hover .flow-step-actions {
  opacity: 1;
  pointer-events: auto;
}

.flow-nav-col .flow-step-edit,
.flow-nav-col .flow-step-delete {
  width: 22px;
  height: 22px;
  min-width: 22px;
  padding: 0;
  font-size: 12px;
  line-height: 1;
}

.flow-steps-col .empty-state {
  margin: var(--space-2);
  padding: var(--space-2);
  font-size: var(--font-size-xs);
}

/* 第三栏：话术编辑 */
.script-editor-col {
  display: flex;
  flex-direction: column;
  padding: 0;
  border-radius: 0;
  box-shadow: none;
  min-height: 0;
}

.script-editor-header {
  flex-shrink: 0;
  padding: var(--space-2) var(--space-3);
  border-bottom: 1px solid var(--color-border-secondary);
  background: var(--color-bg-container);
}

.script-editor-header h3 {
  font-size: var(--font-size-base);
  font-weight: var(--font-weight-semibold);
  color: var(--color-text-primary);
}

.script-editor-body {
  flex: 1;
  overflow-y: auto;
  padding: var(--space-3);
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
}

.flow-interrupt-field {
  margin-bottom: var(--space-1);
  padding-bottom: var(--space-1);
  border-bottom: 1px solid var(--color-border-secondary);
}

.flow-rules-card {
  margin-top: var(--space-2);
  background: linear-gradient(180deg, #f8fbff 0%, var(--color-bg-container) 100%);
}

.flow-rules-card__lead {
  margin: -4px 0 12px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  line-height: 1.5;
}

.flow-rules-card__section {
  margin-bottom: 12px;
}

.flow-rules-card__section:last-of-type {
  margin-bottom: 0;
}

.flow-rules-card__section h5 {
  margin: 0 0 6px;
  color: var(--color-text-primary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-medium);
}

.flow-rules-card__path,
.flow-rules-card__timeline {
  margin: 0;
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  line-height: 1.55;
}

.flow-rules-card__table {
  width: 100%;
  border-collapse: collapse;
  font-size: var(--font-size-xs);
}

.flow-rules-card__table th,
.flow-rules-card__table td {
  padding: 6px 8px;
  border: 1px solid var(--color-border-secondary);
  text-align: left;
}

.flow-rules-card__table th {
  background: var(--color-bg-spotlight);
  color: var(--color-text-primary);
  font-weight: var(--font-weight-medium);
}

.flow-rules-card__table--config td:first-child {
  width: 34%;
  vertical-align: top;
}

.flow-rules-card__table--config td:nth-child(2) {
  width: 12%;
  white-space: nowrap;
  vertical-align: top;
}

.flow-rules-card__table--config code {
  font-size: 11px;
  word-break: break-all;
}

.flow-rules-card__list {
  margin: 0;
  padding-left: 18px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  line-height: 1.6;
}

.flow-rules-card__list li + li {
  margin-top: 4px;
}

.flow-interrupt-radio {
  display: inline-flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 6px 8px;
  font-size: var(--font-size-sm);
  color: var(--color-text-primary);
  cursor: pointer;
  user-select: none;
}

.flow-interrupt-radio input[type="checkbox"] {
  appearance: none;
  box-sizing: border-box;
  width: 16px !important;
  height: 16px !important;
  min-height: 0 !important;
  min-width: 16px;
  max-width: 16px;
  padding: 0 !important;
  margin: 0;
  border: 2px solid #bfbfbf;
  border-radius: 50%;
  background: #fff;
  cursor: pointer;
  position: relative;
  flex-shrink: 0;
  box-shadow: none;
}

.flow-interrupt-radio input[type="checkbox"]:hover {
  border-color: var(--color-primary);
}

.flow-interrupt-radio input[type="checkbox"]:focus {
  outline: none;
  box-shadow: 0 0 0 2px rgba(0, 100, 200, 0.15);
}

.flow-interrupt-radio input[type="checkbox"]:checked {
  border-color: var(--color-primary);
  background: #fff;
}

.flow-interrupt-radio input[type="checkbox"]:checked::after {
  content: "";
  position: absolute;
  top: 50%;
  left: 50%;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--color-primary);
  transform: translate(-50%, -50%);
}

.flow-interrupt-hint {
  color: var(--color-text-tertiary);
  font-size: 11px;
}

.flow-interrupt-disabled {
  margin: 0 0 var(--space-1);
  padding-bottom: var(--space-1);
  border-bottom: 1px solid var(--color-border-secondary);
  color: var(--color-text-tertiary);
  font-size: 11px;
}

.script-row {
  display: grid;
  grid-template-columns: 72px minmax(140px, 0.9fr) minmax(220px, 1.2fr) 36px;
  gap: var(--space-2);
  align-items: start;
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-md);
  background: var(--color-bg-container);
}

.script-row-label {
  padding-top: 8px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  text-align: center;
}

.script-row-textarea {
  width: 100%;
  min-height: 100px;
  padding: 10px 12px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
  font-size: var(--font-size-sm);
  line-height: var(--line-height-relaxed);
  resize: vertical;
}

.script-row-textarea:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 2px rgba(0, 100, 200, 0.1);
}

.script-row-options {
  display: grid;
  gap: 12px;
  padding-top: 4px;
  min-width: 0;
}

.script-option-row {
  display: grid;
  gap: 4px;
}

.script-option-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.script-option-label {
  color: var(--color-text-primary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-medium);
  white-space: nowrap;
}

.script-option-hint {
  margin: 0;
  color: var(--color-text-tertiary);
  font-size: 11px;
  line-height: 1.45;
}

.script-toggle {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  cursor: pointer;
  user-select: none;
}

.script-toggle input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.script-toggle-track {
  position: relative;
  width: 34px;
  height: 18px;
  border-radius: 999px;
  background: #d9d9d9;
  transition: background var(--transition-fast);
}

.script-toggle-thumb {
  position: absolute;
  top: 2px;
  left: 2px;
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: #fff;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.18);
  transition: transform var(--transition-fast);
}

.script-toggle.on .script-toggle-track {
  background: var(--color-primary);
}

.script-toggle.on .script-toggle-thumb {
  transform: translateX(16px);
}

.script-toggle-state {
  min-width: 14px;
  color: var(--color-text-secondary);
  font-size: 11px;
  font-weight: var(--font-weight-semibold);
  line-height: 1;
}

.script-toggle.on .script-toggle-state {
  color: var(--color-primary);
}

.script-check {
  display: flex !important;
  align-items: center;
  gap: 6px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  cursor: pointer;
  white-space: nowrap;
}

.script-check input {
  width: auto;
  min-height: auto;
  accent-color: var(--color-primary);
}

.script-row-audio {
  display: grid;
  gap: 6px;
  min-width: 0;
}

.script-audio-file {
  display: grid;
  gap: 4px;
}

.script-audio-filename {
  padding: 4px 8px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-sm);
  background: var(--color-bg-spotlight);
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  word-break: break-all;
}

.script-row-audio audio {
  width: 100%;
  height: 28px;
}

.script-audio-select {
  min-height: 28px;
  font-size: var(--font-size-xs);
}

.script-row-tools {
  display: grid;
  gap: 6px;
  padding-top: 4px;
}

.script-row-tools .icon-button {
  width: 32px;
  height: 32px;
  font-size: var(--font-size-sm);
}

.script-advanced {
  margin-top: var(--space-2);
  padding: var(--space-2);
  border: 1px dashed var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-bg-spotlight);
}

.script-advanced summary {
  cursor: pointer;
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-medium);
  user-select: none;
}

.script-advanced .script-meta-bar {
  margin-top: var(--space-2);
  padding: 0;
  border: none;
  background: transparent;
}

.script-branches {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--space-1);
  padding: 0 var(--space-3) var(--space-2);
}

.script-branches-label {
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
}

.script-bottom-add {
  display: block;
  width: auto;
  min-width: 140px;
  margin: auto var(--space-3) var(--space-3);
  padding: 0 var(--space-3);
}

/* legacy script-workbench aliases */
.script-workbench-body {
  display: grid;
  grid-template-columns: var(--script-list-col-width) minmax(0, 1fr);
  gap: var(--space-2);
  min-height: 560px;
}

.script-toolbar {
  display: none;
}

.script-nav {
  display: flex;
  flex-direction: column;
  padding: 0;
  overflow: hidden;
}

.script-nav-group {
  border-bottom: 1px solid var(--color-border-secondary);
}

.script-nav-group:last-child {
  border-bottom: none;
}

.script-nav-group-title {
  padding: 10px var(--space-2);
  background: var(--color-bg-spotlight);
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-semibold);
  border-bottom: 1px solid var(--color-border-secondary);
}

.script-nav-item {
  display: block;
  width: 100%;
  padding: 10px var(--space-2);
  border: none;
  border-left: 3px solid transparent;
  background: transparent;
  color: var(--color-text-primary);
  font-size: var(--font-size-sm);
  text-align: left;
  transition: all var(--transition-fast);
}

.script-nav-item:hover {
  background: var(--color-bg-hover);
  color: var(--color-primary);
}

.script-nav-item.active {
  background: var(--color-primary-bg);
  border-left-color: var(--color-primary);
  color: var(--color-primary);
  font-weight: var(--font-weight-medium);
}

.script-nav .empty-state {
  margin: var(--space-2);
  padding: var(--space-2);
}

.script-editor-panel {
  display: flex;
  flex-direction: column;
  padding: 0;
  overflow: hidden;
}

.script-editor-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-2);
  padding: var(--space-2) var(--space-3);
  border-bottom: 1px solid var(--color-border-secondary);
  background: var(--color-bg-spotlight);
}

.script-editor-header h3 {
  font-size: var(--font-size-lg);
  font-weight: var(--font-weight-semibold);
}

.script-line-form {
  flex: 1;
  overflow-y: auto;
  padding: var(--space-2) var(--space-3);
}

.script-line {
  display: grid;
  grid-template-columns: 72px minmax(200px, 1fr) 120px 160px auto;
  gap: var(--space-2);
  align-items: start;
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
}

.script-line-label {
  padding-top: 8px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  line-height: var(--line-height-tight);
}

.script-line-main {
  min-width: 0;
}

.script-line-textarea {
  width: 100%;
  min-height: 120px;
  padding: 10px 12px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  font-size: var(--font-size-base);
  line-height: var(--line-height-relaxed);
  resize: vertical;
}

.script-line-textarea:focus {
  border-color: var(--color-primary);
  box-shadow: 0 0 0 2px rgba(0, 100, 200, 0.1);
  outline: none;
}

.script-line-options {
  display: grid;
  gap: var(--space-1);
  padding-top: 4px;
}

.script-check {
  display: flex !important;
  align-items: center;
  gap: 6px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  cursor: pointer;
  grid-template-columns: none;
}

.script-check input {
  width: auto;
  min-height: auto;
}

.script-line-audio {
  display: grid;
  gap: var(--space-1);
  min-width: 0;
}

.script-audio-name {
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  word-break: break-all;
}

.script-audio-select {
  min-height: 30px;
  font-size: var(--font-size-xs);
}

.script-line-audio audio {
  width: 100%;
  height: 32px;
}

.script-line-actions {
  display: grid;
  gap: var(--space-1);
  padding-top: 4px;
}

.script-meta-bar {
  display: grid;
  grid-template-columns: repeat(3, minmax(140px, 1fr));
  gap: var(--space-2);
  margin-top: var(--space-2);
  padding: var(--space-2);
  border: 1px dashed var(--color-border);
  border-radius: var(--radius-lg);
  background: var(--color-bg-spotlight);
}

.script-meta-bar label {
  font-size: var(--font-size-xs);
}

.script-meta-bar input,
.script-meta-bar select {
  min-height: 30px;
  font-size: var(--font-size-sm);
}

.script-branches {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--space-1);
  padding: 0 var(--space-3) var(--space-2);
}

.script-branches-label {
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-medium);
}

.script-add-btn {
  display: block;
  width: calc(100% - var(--space-6));
  margin: 0 var(--space-3) var(--space-3);
  padding: 10px;
  border: 1px dashed var(--color-primary-border);
  border-radius: var(--radius-lg);
  background: var(--color-primary-bg);
  color: var(--color-primary);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  transition: all var(--transition-fast);
}

.script-add-btn:hover {
  background: var(--color-primary-light);
  border-style: solid;
}

.dialog-panel-full {
  min-height: 400px;
}

.dialog-float-tab {
  position: fixed;
  right: 0;
  top: 50%;
  z-index: 80;
  transform: translateY(-50%);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 6px;
  padding: 12px 8px;
  border: 1px solid var(--color-primary-border);
  border-right: none;
  border-radius: var(--radius-lg) 0 0 var(--radius-lg);
  background: var(--color-primary-bg);
  color: var(--color-primary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-medium);
  box-shadow: var(--shadow-md);
  transition: all var(--transition-fast);
}

.dialog-float-tab:hover {
  background: var(--color-primary-light);
  padding-right: 12px;
}

.dialog-float-icon {
  display: flex;
  width: 20px;
  height: 20px;
}

.dialog-float-icon svg {
  width: 20px;
  height: 20px;
}

.dialog-drawer-mask {
  display: none;
  position: fixed;
  inset: 0;
  z-index: 90;
  background: var(--color-bg-mask);
}

.dialog-drawer-mask.show {
  display: block;
}

.dialog-drawer {
  position: fixed;
  top: 0;
  right: 0;
  z-index: 100;
  display: flex;
  flex-direction: column;
  width: 360px;
  max-width: 90vw;
  height: 100vh;
  background: var(--color-bg-container);
  box-shadow: var(--shadow-xl);
  transform: translateX(100%);
  transition: transform var(--transition-normal);
}

.dialog-drawer.open {
  transform: translateX(0);
}

.dialog-drawer-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: var(--space-2);
  border-bottom: 1px solid var(--color-border-secondary);
  background: var(--color-bg-spotlight);
}

.dialog-drawer-form {
  display: grid;
  gap: var(--space-2);
  padding: var(--space-2);
}

.dialog-drawer-result {
  display: grid;
  gap: var(--space-1);
  padding: var(--space-2);
  border-top: 1px solid var(--color-border-secondary);
}

/* —— Bot Studio (legacy) —— */
.bot-tab-strip {
  margin-bottom: var(--space-2);
}

.bot-studio {
  display: grid;
  grid-template-columns: 240px minmax(0, 1fr);
  gap: var(--space-2);
  min-height: calc(100vh - 220px);
}

.bot-sidebar {
  display: flex;
  flex-direction: column;
  padding: 0;
  overflow: hidden;
  max-height: calc(100vh - 220px);
}

.bot-sidebar-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: var(--space-2);
  border-bottom: 1px solid var(--color-border-secondary);
}

.bot-sidebar-header h3 {
  font-size: var(--font-size-base);
  font-weight: var(--font-weight-semibold);
}

.bot-sidebar-search {
  padding: var(--space-1) var(--space-2);
  border-bottom: 1px solid var(--color-border-secondary);
}

.bot-sidebar-search input {
  min-height: 32px;
  font-size: var(--font-size-sm);
}

.bot-sidebar-list {
  flex: 1;
  overflow-y: auto;
  padding: var(--space-1);
}

.bot-sidebar-item {
  display: grid;
  gap: 4px;
  padding: 10px 12px;
  margin-bottom: 4px;
  border: 1px solid transparent;
  border-radius: var(--radius-md);
  cursor: pointer;
  transition: all var(--transition-fast);
}

.bot-sidebar-item:hover {
  background: var(--color-bg-hover);
  border-color: var(--color-border-secondary);
}

.bot-sidebar-item.active {
  background: var(--color-primary-bg);
  border-color: var(--color-primary-border);
}

.bot-sidebar-item-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-1);
}

.bot-sidebar-item strong {
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  line-height: var(--line-height-tight);
}

.bot-sidebar-item-meta {
  display: flex;
  gap: var(--space-1);
  color: var(--color-text-quaternary);
  font-size: var(--font-size-xs);
}

.bot-workspace {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 340px;
  gap: var(--space-2);
  min-width: 0;
}

.bot-workspace.dialog-mode {
  grid-template-columns: 1fr;
}

.flow-panel,
.dialog-panel,
.node-inspector {
  display: flex;
  flex-direction: column;
  padding: 0;
  overflow: hidden;
  min-height: 520px;
  max-height: calc(100vh - 220px);
}

.flow-panel-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-2);
  flex-shrink: 0;
  padding: var(--space-2);
  border-bottom: 1px solid var(--color-border-secondary);
  background: var(--color-bg-spotlight);
}

.flow-panel-header h3 {
  font-size: var(--font-size-base);
  font-weight: var(--font-weight-semibold);
}

.flow-panel-actions {
  display: flex;
  gap: var(--space-1);
  flex-shrink: 0;
}

.flow-canvas {
  flex-shrink: 0;
  padding: var(--space-2);
  border-bottom: 1px solid var(--color-border-secondary);
  background: linear-gradient(180deg, #f8fafc 0%, #ffffff 100%);
  overflow-x: auto;
}

.flow-canvas-track {
  display: flex;
  align-items: flex-start;
  gap: var(--space-2);
  min-width: min-content;
  padding-bottom: var(--space-1);
}

.flow-map-node {
  display: grid;
  gap: 6px;
  min-width: 140px;
  max-width: 180px;
  padding: 10px 12px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  text-align: left;
  transition: all var(--transition-fast);
  position: relative;
}

.flow-map-node::after {
  content: "→";
  position: absolute;
  right: -18px;
  top: 50%;
  transform: translateY(-50%);
  color: var(--color-text-quaternary);
  font-size: var(--font-size-sm);
}

.flow-map-node:last-child::after {
  display: none;
}

.flow-map-node:hover {
  border-color: var(--color-primary-border);
  box-shadow: var(--shadow-sm);
}

.flow-map-node.active {
  border-color: var(--color-primary);
  background: var(--color-primary-bg);
  box-shadow: 0 0 0 2px rgba(0, 100, 200, 0.12);
}

.flow-map-node.end {
  border-style: dashed;
}

.flow-map-node-type {
  font-size: 10px;
  font-weight: var(--font-weight-medium);
  color: var(--color-primary);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.flow-map-node strong {
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  line-height: var(--line-height-tight);
}

.flow-map-branches {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
}

.flow-branch-tag {
  display: inline-flex;
  padding: 2px 6px;
  border-radius: var(--radius-sm);
  background: var(--color-bg-spotlight);
  border: 1px solid var(--color-border-secondary);
  color: var(--color-text-tertiary);
  font-size: 10px;
  line-height: 1.4;
}

.flow-node-tree {
  flex: 1;
  overflow-y: auto;
  padding: var(--space-2);
}

.flow-node-group {
  margin-bottom: var(--space-2);
}

.flow-node-group-title {
  display: flex;
  align-items: center;
  gap: var(--space-1);
  margin-bottom: var(--space-1);
  padding: 0 4px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-medium);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.flow-node-group-count {
  padding: 0 6px;
  border-radius: var(--radius-full);
  background: var(--color-bg-spotlight);
  color: var(--color-text-tertiary);
  font-size: 10px;
}

.flow-node-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
  gap: var(--space-1);
}

.flow-node-card {
  display: grid;
  gap: 6px;
  padding: 12px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  text-align: left;
  transition: all var(--transition-fast);
}

.flow-node-card:hover {
  border-color: var(--color-primary-border);
  box-shadow: var(--shadow-xs);
}

.flow-node-card.active {
  border-color: var(--color-primary);
  background: var(--color-primary-bg);
  box-shadow: 0 0 0 2px rgba(0, 100, 200, 0.1);
}

.flow-node-card-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-1);
}

.flow-node-type {
  font-size: 10px;
  color: var(--color-text-quaternary);
  font-weight: var(--font-weight-medium);
}

.flow-node-card strong {
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
}

.flow-node-card-meta {
  display: flex;
  flex-direction: column;
  gap: 2px;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
}

.flow-node-card-next {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  padding-top: 4px;
  border-top: 1px dashed var(--color-border-secondary);
}

.node-inspector {
  border-left: 3px solid var(--color-primary);
}

.inspector-header {
  flex-shrink: 0;
  padding: var(--space-2);
  border-bottom: 1px solid var(--color-border-secondary);
  background: var(--color-bg-spotlight);
}

.inspector-header h3 {
  margin-top: 6px;
  font-size: var(--font-size-base);
}

.inspector-section {
  padding: var(--space-2);
  border-bottom: 1px solid var(--color-border-secondary);
}

.inspector-section:last-child {
  flex: 1;
  overflow-y: auto;
  border-bottom: none;
}

.inspector-section-title {
  margin-bottom: var(--space-1);
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-semibold);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.script-preview-box {
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-spotlight);
  margin-bottom: var(--space-1);
}

.script-preview-box p {
  margin: 0;
  color: var(--color-text-primary);
  font-size: var(--font-size-sm);
  line-height: var(--line-height-relaxed);
}

.voice-preview-compact {
  grid-template-columns: 1fr;
  margin: var(--space-1) 0;
  padding: var(--space-1);
}

.inspector-meta-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--space-1);
  margin-top: var(--space-1);
}

.branch-actions-compact {
  margin-top: var(--space-1);
}

.script-editor-form {
  display: grid;
  gap: var(--space-1);
}

.script-editor-form label {
  font-size: var(--font-size-xs);
}

.script-editor-form input,
.script-editor-form select,
.script-editor-form textarea {
  min-height: 30px;
  font-size: var(--font-size-sm);
}

.script-editor-form textarea {
  min-height: 72px;
}

.script-editor-form .form-actions {
  margin-top: var(--space-1);
  padding-top: var(--space-1);
  border-top: 1px solid var(--color-border-secondary);
}

.dialog-panel {
  padding: 0;
}

.dialog-form-wide {
  grid-template-columns: 180px 1fr auto;
  align-items: end;
  margin: var(--space-2);
}

.dialog-input-label {
  min-width: 0;
}

.dialog-result-wide {
  grid-template-columns: repeat(3, 1fr);
  margin: 0 var(--space-2) var(--space-2);
}

.dialog-result-item span {
  display: block;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
}

.dialog-result-item strong {
  font-size: var(--font-size-sm);
}

/* —— Bot & Script (legacy) —— */
.script-layout,
.bot-layout {
  display: grid;
  grid-template-columns: minmax(280px, 360px) minmax(0, 1fr);
  gap: var(--space-2);
}

.bot-list,
.task-stack,
.object-list,
.role-list {
  display: grid;
  gap: var(--space-1);
}

.mini-section-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-1);
  margin-top: var(--space-1);
  padding-top: var(--space-2);
  border-top: 1px solid var(--color-border-secondary);
}

.mini-section-heading strong {
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-semibold);
  color: var(--color-text-primary);
}

.bot-card,
.compact-item,
.line-card,
.role-item {
  display: grid;
  gap: var(--space-1);
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast);
}

.bot-card {
  cursor: pointer;
}

.bot-card:hover {
  border-color: var(--color-primary-border);
  box-shadow: var(--shadow-sm);
}

.bot-card.active {
  border-color: var(--color-primary);
  background: var(--color-primary-bg);
  box-shadow: var(--shadow-sm);
}

.bot-card-top,
.line-card-top,
.item-actions,
.intent-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-1);
}

.intent-row {
  justify-content: flex-start;
  flex-wrap: wrap;
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
}

.script-node-list {
  display: grid;
  gap: var(--space-2);
}

.script-group {
  display: grid;
  gap: 4px;
}

.script-group-title {
  padding: 4px 0;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-medium);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.script-node {
  padding: 10px 12px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-md);
  background: var(--color-bg-container);
  text-align: left;
  transition: all var(--transition-fast);
}

.script-node:hover {
  border-color: var(--color-primary-border);
  background: var(--color-bg-hover);
}

.script-node.active {
  border-color: var(--color-primary);
  background: var(--color-primary-bg);
}

.script-node strong {
  display: block;
  margin-bottom: 2px;
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
}

.script-node span {
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
}

.script-reader {
  min-height: 420px;
  padding: var(--space-3);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  box-shadow: var(--shadow-xs);
}

.script-reader h3 {
  font-size: var(--font-size-xl);
  margin-bottom: var(--space-2);
}

.script-reader p {
  max-width: 820px;
  color: var(--color-text-primary);
  font-size: var(--font-size-lg);
  line-height: var(--line-height-relaxed);
}

.voice-preview {
  display: grid;
  grid-template-columns: minmax(160px, 240px) minmax(260px, 1fr);
  align-items: center;
  gap: var(--space-2);
  margin: var(--space-2) 0;
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-spotlight);
}

.voice-preview audio {
  width: 100%;
  min-width: 200px;
  height: 36px;
}

.asset-item audio {
  width: 140px;
  max-width: 140px;
  min-width: 0;
  height: 30px;
  flex-shrink: 0;
}

.voice-asset-table-wrap {
  margin-top: var(--space-2);
}

.voice-asset-table {
  width: 100%;
  min-width: 560px;
  border-collapse: collapse;
  font-size: var(--font-size-sm);
}

.voice-asset-table th {
  padding: 8px 10px;
  background: var(--color-bg-spotlight);
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-medium);
  text-align: left;
  border-bottom: 1px solid var(--color-border);
  white-space: nowrap;
}

.voice-asset-table td {
  padding: 8px 10px;
  border-bottom: 1px solid var(--color-border-secondary);
  vertical-align: middle;
}

.voice-asset-table tbody tr:last-child td {
  border-bottom: none;
}

.voice-asset-table tbody tr:hover {
  background: var(--color-bg-hover);
}

.voice-asset-table .col-name {
  width: 240px;
}

.voice-asset-table .col-size {
  width: 72px;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  white-space: nowrap;
}

.voice-asset-table .col-actions {
  width: 68px;
}

.voice-asset-table .col-audio {
  width: 92px;
}

.voice-audio-mini {
  display: flex;
  align-items: center;
  gap: 8px;
  width: 72px;
}

.voice-audio-play-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  padding: 0;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-full);
  background: var(--color-bg-container);
  color: var(--color-primary);
  cursor: pointer;
  flex-shrink: 0;
}

.voice-audio-play-btn:hover,
.voice-audio-play-btn.is-playing {
  border-color: var(--color-primary-border);
  background: var(--color-primary-bg);
}

.voice-audio-icon {
  width: 12px;
  height: 12px;
  display: block;
}

.voice-audio-duration {
  display: inline-block;
  min-width: 34px;
  font-size: 11px;
  color: var(--color-text-tertiary);
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
  text-align: left;
}

.voice-audio-element {
  display: none;
}

.voice-asset-table .col-delete {
  width: 28px;
  padding-left: 2px;
  padding-right: 6px;
  text-align: center;
}

.voice-asset-table .asset-name-input {
  width: 220px;
  max-width: 100%;
}

.voice-asset-table .asset-delete-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 20px;
  height: 20px;
  min-height: 20px;
  padding: 0;
  border: none;
  border-radius: var(--radius-sm);
  background: transparent;
  color: var(--color-error);
  font-size: 15px;
  font-weight: 400;
  line-height: 1;
  cursor: pointer;
}

.voice-asset-table .asset-delete-btn:hover {
  background: var(--color-error-bg);
}

.voice-asset-empty {
  margin: 0;
  padding: var(--space-3);
}

.branch-actions {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-1);
  margin-top: var(--space-3);
}

/* —— Dialog Simulator —— */
.dialog-simulator {
  display: grid;
  gap: var(--space-2);
  margin-top: var(--space-3);
  padding-top: var(--space-2);
  border-top: 1px solid var(--color-border-secondary);
}

.dialog-form {
  display: grid;
  grid-template-columns: minmax(160px, 220px) minmax(240px, 1fr) auto auto;
  gap: var(--space-2);
  align-items: end;
}

.asr-test-result {
  display: grid;
  gap: 4px;
  padding: var(--space-2);
  border: 1px solid var(--color-success-border);
  border-radius: var(--radius-lg);
  background: var(--color-success-bg);
}

.asr-test-result span:first-child {
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
}

.dialog-result {
  display: grid;
  grid-template-columns: repeat(3, minmax(120px, 1fr)) auto;
  gap: var(--space-2);
  align-items: center;
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-spotlight);
}

.dialog-result span {
  display: block;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
}

.dialog-result audio,
.dialog-result p {
  grid-column: 1 / -1;
}

.dialog-result p {
  margin-bottom: 0;
  font-size: var(--font-size-sm);
  line-height: var(--line-height-relaxed);
}

.script-editor {
  display: grid;
  gap: var(--space-2);
  margin-top: var(--space-3);
  padding-top: var(--space-2);
  border-top: 1px solid var(--color-border-secondary);
}

.choice-list {
  display: grid;
  gap: 4px;
  max-height: 180px;
  overflow: auto;
  padding: var(--space-1);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
}

.choice-item {
  display: grid;
  grid-template-columns: 18px 1fr;
  align-items: center;
  gap: var(--space-1);
  padding: 8px;
  border-radius: var(--radius-md);
  color: var(--color-text-primary);
  font-size: var(--font-size-sm);
  cursor: pointer;
}

.choice-item:hover {
  background: var(--color-bg-hover);
}

.choice-item input {
  min-height: auto;
}

.choice-item strong,
.choice-item em {
  display: block;
}

.choice-item em,
.inline-hint {
  color: var(--color-text-tertiary);
  font-style: normal;
  font-size: var(--font-size-xs);
}

/* —— Voice Assets —— */
.voice-assets-panel {
  margin-top: 0;
}

.voice-panel-heading-main {
  display: grid;
  gap: 4px;
  min-width: 0;
}

.voice-panel-heading-main .subtle-text {
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-normal);
}

.voice-panel-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--space-1);
  flex-shrink: 0;
}

.voice-assets-panel .asset-list {
  margin-top: 0;
}

.bot-settings-panel {
  max-width: none;
}

.settings-summary-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(180px, 1fr));
  gap: var(--space-1);
  margin-bottom: var(--space-2);
}

.bot-setting-tags {
  margin-bottom: var(--space-2);
}

.folder-upload-box {
  display: grid;
  gap: 10px;
}

.folder-upload-input {
  display: none;
}

.folder-upload-status {
  margin: 0;
  font-size: var(--font-size-sm);
  color: var(--color-text-primary);
}

.asset-name-input {
  display: block;
  box-sizing: border-box;
  padding: 6px 8px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-sm);
  background: var(--color-bg-container);
  color: var(--color-text-primary);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  line-height: 1.4;
}

.asset-name-input:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 2px rgba(22, 119, 255, 0.12);
}

.asset-delete-btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}

/* —— Gateway —— */
.line-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--space-1);
}

.auto-dispatch-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(140px, 1fr));
  gap: var(--space-1);
  margin-bottom: var(--space-2);
}

.panel-heading-actions {
  display: inline-flex;
  align-items: center;
  gap: var(--space-1);
}

.dispatch-lines-readonly {
  margin-top: var(--space-2);
}

.dispatch-lines-readonly tr.is-disabled {
  opacity: 0.72;
}

.dispatch-lines-tip {
  margin: 0 0 var(--space-1);
}

.compact-item {
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
}

.task-stack .dashboard-task-item {
  grid-template-columns: 1fr;
  align-items: stretch;
  gap: 10px;
}

.dashboard-task-head {
  display: grid;
  gap: 2px;
}

.dashboard-task-body {
  display: grid;
  gap: 8px;
}

.dashboard-task-foot {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px;
}

.dashboard-task-foot .task-schedule-hint {
  margin-top: 0;
  width: 100%;
}

.compact-item:hover {
  border-color: var(--color-primary-border);
  background: var(--color-bg-hover);
}

.role-item span {
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
}

.call-test-summary {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-1);
  margin-bottom: var(--space-1);
}

.call-test-summary span {
  padding: 4px 10px;
  border-radius: var(--radius-sm);
  background: var(--color-bg-spotlight);
  border: 1px solid var(--color-border-secondary);
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  font-weight: var(--font-weight-medium);
}

.dialog-session-list {
  display: grid;
  gap: var(--space-2);
  margin-top: var(--space-2);
}

.dialog-session-item {
  display: grid;
  gap: var(--space-1);
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-spotlight);
}

.dialog-turn-line {
  display: grid;
  grid-template-columns: 60px minmax(120px, 180px) minmax(180px, 1fr) minmax(160px, 240px);
  gap: var(--space-1);
  align-items: start;
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
  padding: 6px 0;
  border-bottom: 1px dashed var(--color-border-secondary);
}

.dialog-turn-line:last-child {
  border-bottom: none;
}

.dialog-turn-line strong {
  color: var(--color-text-primary);
  font-weight: var(--font-weight-medium);
}

.dialog-turn-line em {
  color: var(--color-primary);
  font-style: normal;
  font-weight: var(--font-weight-medium);
}

/* —— Timeline & Push —— */
.timeline {
  display: grid;
  gap: var(--space-2);
}

.timeline-item,
.push-item {
  display: grid;
  gap: var(--space-1);
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  box-shadow: var(--shadow-xs);
  transition: box-shadow var(--transition-fast);
}

.timeline-item:hover,
.push-item:hover {
  box-shadow: var(--shadow-sm);
}

.timeline-top,
.push-top {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: var(--space-2);
}

.timeline-top strong,
.push-top strong {
  font-size: var(--font-size-base);
  font-weight: var(--font-weight-semibold);
}

.push-log-table-wrap table {
  min-width: 860px;
}

.push-log-table-wrap .col-time {
  white-space: nowrap;
  width: 150px;
}

.push-log-table-wrap .col-error {
  max-width: 220px;
  word-break: break-word;
}

.push-log-table-wrap .empty-row {
  text-align: center;
  color: var(--color-text-tertiary);
}

.col-call-link {
  white-space: nowrap;
}

.col-call-link .call-detail-link {
  margin-right: 8px;
}

.call-detail-link {
  color: var(--color-primary, #2563eb);
  text-decoration: none;
}

.call-detail-link:hover {
  text-decoration: underline;
}

.push-bind-card {
  margin-bottom: var(--space-2);
  padding: var(--space-2);
  border: 1px dashed var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-layout);
  text-align: center;
}

.push-bind-qr {
  display: block;
  width: 220px;
  max-width: 100%;
  margin: var(--space-2) auto;
  border-radius: var(--radius-md);
  background: #fff;
}

.push-recipient-form,
.push-rules-form {
  max-width: 520px;
}

.push-recipient-form {
  margin-bottom: var(--space-2);
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-layout);
}

.push-recipient-table-wrap table {
  min-width: 760px;
}

.push-recipient-table-wrap .col-identity {
  font-size: var(--font-size-xs);
  max-width: 200px;
}

.push-identity-code {
  display: inline-block;
  padding: 2px 6px;
  border-radius: var(--radius-sm);
  background: var(--color-bg-layout);
  font-family: var(--font-mono, monospace);
  font-size: var(--font-size-xs);
  word-break: break-all;
}

.push-copy-id-btn {
  margin-left: 6px;
  padding: 0;
  border: none;
  background: none;
  color: var(--color-primary, #2563eb);
  cursor: pointer;
  font-size: var(--font-size-xs);
}

.push-recipient-table-wrap .col-actions {
  white-space: nowrap;
}

.push-recipient-table-wrap .col-actions .secondary-button,
.push-recipient-table-wrap .col-actions .danger-button {
  margin-right: var(--space-1);
}

.push-rule-hint {
  margin: 0 0 var(--space-1);
}

.panel-actions {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-1);
}

.push-model-tip,
.push-platform-note {
  margin-bottom: var(--space-2);
  padding: var(--space-2);
  border-radius: var(--radius-lg);
  background: var(--color-bg-layout);
  border: 1px solid var(--color-border-secondary);
  font-size: var(--font-size-sm);
  line-height: 1.6;
}

.push-platform-note p {
  margin: 0;
}

.push-recipient-form-prominent {
  margin-bottom: var(--space-2);
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: #fff;
}

.push-recipient-actions {
  margin-bottom: var(--space-2);
  align-items: flex-end;
}

.panel-heading-recipients {
  flex-wrap: wrap;
  align-items: center;
  gap: 12px;
}

.settings-form .field-hint,
.settings-field-with-hint .field-hint {
  display: block;
  margin-top: 4px;
  font-size: 12px;
  line-height: 1.5;
  color: var(--color-text-tertiary, #64748b);
}

.settings-section-title {
  margin: 8px 0 0;
  font-size: 13px;
  font-weight: 600;
  color: var(--color-text-secondary, #475569);
}

.password-field-wrapper {
  position: relative;
  display: flex;
  align-items: center;
}

.password-field-wrapper input {
  width: 100%;
  padding-right: 36px;
}

.password-visibility-toggle {
  position: absolute;
  right: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  width: 24px;
  height: 24px;
  padding: 0;
  border: none;
  border-radius: 4px;
  background: transparent;
  color: var(--color-text-secondary, #64748b);
  cursor: pointer;
}

.password-visibility-toggle:hover {
  color: #334155;
  background: rgba(15, 23, 42, 0.06);
}

.settings-readonly-block {
  padding: 12px 14px;
  border: 1px solid var(--color-border-secondary, #e5e7eb);
  border-radius: 10px;
  background: #f8fafc;
}

.settings-readonly-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin-bottom: 4px;
}

.settings-readonly-row + .field-hint {
  margin-bottom: 10px;
}

.settings-readonly-label {
  font-size: 13px;
  font-weight: 600;
  color: #334155;
  min-width: 96px;
}

/* —— Dial schedule time pickers —— */
.dial-schedule-block {
  display: grid;
  gap: var(--space-2);
}

.dial-schedule-summary {
  margin: 0;
  padding: 10px 14px;
  border-radius: var(--radius-lg);
  background: var(--color-primary-bg);
  border: 1px solid var(--color-primary-border);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  color: var(--color-primary);
  font-family: var(--font-family-mono);
  letter-spacing: 0.02em;
}

.dial-schedule-card {
  padding: 14px 16px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-spotlight);
}

.dial-schedule-card--pause {
  background: var(--color-bg-container);
}

.dial-schedule-card__title {
  display: block;
  margin-bottom: 10px;
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-semibold);
  color: var(--color-text-secondary);
}

.time-range-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 12px;
}

.time-select-group {
  display: inline-flex;
  align-items: center;
  gap: 2px;
  padding: 4px 8px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-bg-container);
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast);
}

.time-select-group:focus-within {
  border-color: var(--color-primary);
  box-shadow: 0 0 0 2px rgba(0, 100, 200, 0.1);
}

.time-select-group select.time-select {
  width: auto;
  min-width: 48px;
  min-height: 28px;
  padding: 2px 4px;
  border: none;
  background: transparent;
  font-family: var(--font-family-mono);
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  text-align: center;
  cursor: pointer;
}

.time-select-group select.time-select:focus {
  box-shadow: none;
}

.time-select-colon {
  color: var(--color-text-tertiary);
  font-family: var(--font-family-mono);
  font-weight: var(--font-weight-semibold);
  user-select: none;
}

.time-range-sep {
  color: var(--color-text-tertiary);
  font-size: var(--font-size-sm);
  padding: 0 2px;
  user-select: none;
}

.dial-schedule-hint {
  margin: 0;
}

.settings-readonly-value {
  flex: 1 1 200px;
  padding: 6px 10px;
  border-radius: 6px;
  background: #fff;
  border: 1px solid #e2e8f0;
  font-size: 12px;
  word-break: break-all;
}

.push-bind-toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
  flex: 1 1 280px;
  min-width: 0;
}

.push-bind-public-url {
  display: inline-block;
  max-width: min(380px, 42vw);
  padding: 7px 10px;
  border-radius: 8px;
  border: 1px solid var(--color-border-secondary, #e2e8f0);
  background: #f8fafc;
  font-size: 12px;
  line-height: 1.4;
  color: #334155;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  vertical-align: middle;
}

.push-bind-tip-line {
  display: block;
  margin-top: 6px;
}

.push-inline-hint {
  margin: 0;
  align-self: center;
}

.modal-panel-push-bind {
  width: min(440px, calc(100vw - 32px));
}

.push-bind-modal-body {
  display: grid;
  gap: var(--space-2);
}

.push-bind-modal-title {
  margin: 0;
  text-align: center;
  line-height: 1.6;
}

.push-bind-modal-qr {
  display: block;
  width: 220px;
  max-width: 100%;
  margin: 0 auto;
  border-radius: var(--radius-lg);
  background: #fff;
}

.push-bind-modal-body .push-bind-link-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-2);
  margin-top: var(--space-1);
}

.push-bind-modal-body .push-bind-link-row .modal-field-hint {
  margin: 0;
  flex: 1 1 200px;
}

.push-bind-modal-body .modal-actions {
  margin-top: var(--space-1);
}
  margin-bottom: var(--space-2);
  padding: var(--space-2);
  border: 1px solid #fde68a;
  border-radius: var(--radius-lg);
  background: #fffbeb;
}

.push-quick-setup-form {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-1);
  margin: var(--space-1) 0;
}

.push-quick-setup-form input {
  flex: 1 1 220px;
  min-width: 180px;
  padding: 8px 12px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-md);
}

.push-bind-guide {
  margin-bottom: var(--space-2);
}

.push-share-row {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-1);
  margin: var(--space-1) 0;
}

.push-share-input {
  flex: 1 1 240px;
  min-width: 200px;
  padding: 8px 12px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-md);
  background: var(--color-bg-layout);
  font-size: var(--font-size-sm);
}

.push-advanced {
  margin-bottom: var(--space-2);
  padding: var(--space-1) var(--space-2);
  border: 1px dashed var(--color-border-secondary);
  border-radius: var(--radius-lg);
}

.push-advanced summary {
  cursor: pointer;
  font-weight: var(--font-weight-medium);
  color: var(--color-text-secondary);
}

.bind-status-line strong {
  color: var(--color-text);
}

.checkbox-row {
  display: flex;
  align-items: center;
  gap: var(--space-1);
  font-weight: var(--font-weight-medium);
}

.compact-actions {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-1);
  align-items: center;
}

/* —— Settings —— */
.settings-form {
  max-width: none;
  padding: var(--space-2);
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
  box-shadow: var(--shadow-xs);
}

.system-grid.single-column {
  grid-template-columns: minmax(320px, 1fr);
}

.system-grid.single-column .settings-form {
  max-width: none;
}

/* —— AI 语音设置页 —— */
.settings-form--ai {
  display: block;
  max-width: 560px;
  padding: 20px 24px 24px;
}

.settings-form--ai .form-actions--ai {
  justify-content: flex-start;
  margin-top: 4px;
  padding-top: 0;
  border-top: none;
}

.settings-form--ratings {
  display: block;
  max-width: none;
  padding: 20px 24px 24px;
}

.settings-form--ratings .form-actions--ratings {
  justify-content: flex-start;
  margin-top: 12px;
  padding-top: 0;
  border-top: none;
}

.rating-duration-thresholds {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px 16px;
}

.rating-duration-thresholds label {
  display: grid;
  gap: 6px;
}

.rating-duration-thresholds input[type="number"] {
  width: 100%;
}

.rating-duration-a-hint {
  display: flex;
  align-items: center;
  gap: 10px;
  align-self: end;
}

.rating-rules-page {
  display: grid;
  gap: 12px;
}

.rating-grade-descriptions {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px 16px;
}

.rating-grade-descriptions label {
  display: grid;
  grid-template-columns: auto 1fr;
  align-items: center;
  gap: 10px;
}

.rating-rules-note {
  margin: 0;
  padding: 10px 12px;
  border-radius: var(--radius-md);
  background: var(--color-bg-layout);
  border: 1px solid var(--color-border-secondary);
}

.rating-rules-heading {
  margin-top: 4px;
}

.rating-rules-table-wrap {
  overflow-x: auto;
}

.rating-rules-table input,
.rating-rules-table select {
  width: 100%;
  min-width: 0;
}

.rating-rules-table td {
  vertical-align: middle;
}

.rating-rules-table .col-actions {
  width: 72px;
  white-space: nowrap;
}

.ai-voice-page {
  display: grid;
  gap: 12px;
}

.ai-card {
  padding: 14px 16px 16px;
  border: 1px solid var(--color-border-secondary);
  border-radius: var(--radius-lg);
  background: var(--color-bg-container);
}

.ai-card__title {
  margin: 0 0 12px;
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
  color: var(--color-text-primary);
}

.ai-card__hint {
  margin: 10px 0 0;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  line-height: 1.55;
}

.ai-mode-grid {
  display: grid;
  grid-template-columns: repeat(2, 148px);
  gap: 10px;
}

.ai-mode-card {
  display: grid;
  gap: 4px;
  padding: 10px 12px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-bg-spotlight);
  color: var(--color-text-primary);
  text-align: left;
  cursor: pointer;
  transition: border-color var(--transition-fast), background var(--transition-fast), box-shadow var(--transition-fast);
}

.ai-mode-card strong {
  font-size: var(--font-size-sm);
  font-weight: var(--font-weight-medium);
}

.ai-mode-card span {
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  line-height: 1.4;
}

.ai-mode-card:hover {
  border-color: var(--color-primary-border);
}

.ai-mode-card.is-active {
  border-color: var(--color-primary);
  background: var(--color-primary-bg);
  box-shadow: 0 0 0 1px var(--color-primary-border);
}

.ai-form {
  margin: 0;
  display: grid;
  gap: 10px;
}

.ai-form__row {
  display: grid;
  grid-template-columns: 52px minmax(0, 1fr);
  gap: 10px;
  align-items: center;
}

.ai-form__row dt {
  margin: 0;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  text-align: left;
  white-space: nowrap;
}

.ai-form__row dd {
  margin: 0;
  max-width: 340px;
}

.ai-form__row input,
.ai-form__row select {
  width: 100%;
  max-width: 340px;
}

.ai-form__duo {
  display: grid;
  grid-template-columns: 1fr 88px;
  gap: 8px;
  max-width: 340px;
}

.ai-form__duo select {
  max-width: none;
}

.ai-form__voice {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px;
  align-items: center;
  max-width: 340px;
}

.ai-form__voice select {
  max-width: none;
}

.ai-form__key {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.ai-form__key input {
  flex: 1 1 200px;
  min-width: 0;
  max-width: 280px;
}

.ai-play-btn {
  min-width: 56px;
  min-height: 32px;
  padding: 4px 12px;
}

.ai-preview-audio {
  width: 100%;
  max-width: 340px;
  height: 32px;
}

.ai-tag {
  display: inline-flex;
  align-items: center;
  padding: 0 8px;
  border-radius: 999px;
  font-size: 11px;
  line-height: 20px;
  white-space: nowrap;
}

.ai-tag--ok {
  color: var(--color-success);
  background: var(--color-success-bg);
}

@media (max-width: 560px) {
  .settings-form--ai {
    max-width: none;
    padding: 16px;
  }

  .ai-mode-grid {
    grid-template-columns: 1fr 1fr;
  }

  .ai-form__row {
    grid-template-columns: 1fr;
    gap: 6px;
  }

  .ai-form__row dt {
    text-align: left;
  }

  .ai-form__row dd,
  .ai-form__duo,
  .ai-form__voice {
    max-width: none;
  }
}

.subtle-text,
.meta-line {
  color: var(--color-text-tertiary);
  font-size: var(--font-size-sm);
  line-height: var(--line-height-normal);
}

.success-text {
  color: var(--color-success) !important;
}

.danger-text {
  color: var(--color-error) !important;
}

.error-text {
  color: var(--color-error);
  font-size: var(--font-size-sm);
}

.empty-state {
  margin: 0 0 var(--space-2);
  padding: var(--space-3) var(--space-2);
  border: 1px dashed var(--color-border);
  border-radius: var(--radius-lg);
  background: var(--color-bg-spotlight);
  color: var(--color-text-tertiary);
  font-size: var(--font-size-sm);
  text-align: center;
}

.visually-hidden {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

/* —— Toast & Confirm 企业级反馈 —— */
.toast-stack {
  position: fixed;
  top: calc(var(--space-3) + 56px);
  right: var(--space-3);
  z-index: 1200;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 8px;
  width: auto;
  max-width: min(280px, calc(100vw - 32px));
  pointer-events: none;
}

.toast-item {
  display: inline-flex;
  align-items: flex-start;
  gap: 8px;
  width: auto;
  max-width: min(280px, calc(100vw - 32px));
  padding: 7px 10px;
  border-radius: var(--radius-md);
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  box-shadow: 0 6px 18px rgba(15, 23, 42, 0.08), 0 1px 4px rgba(15, 23, 42, 0.04);
  pointer-events: auto;
  animation: toast-enter 0.24s cubic-bezier(0.22, 1, 0.36, 1);
}

.toast-item.leaving {
  animation: toast-leave 0.2s ease forwards;
}

@keyframes toast-enter {
  from {
    opacity: 0;
    transform: translateX(12px) scale(0.98);
  }
  to {
    opacity: 1;
    transform: translateX(0) scale(1);
  }
}

@keyframes toast-leave {
  to {
    opacity: 0;
    transform: translateX(10px) scale(0.98);
  }
}

.toast-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  margin-top: 1px;
  border-radius: 999px;
  flex-shrink: 0;
}

.toast-icon svg {
  width: 13px;
  height: 13px;
}

.toast-body {
  flex: 0 1 auto;
  min-width: 0;
}

.toast-title {
  display: block;
  margin-bottom: 2px;
  font-size: 12px;
  font-weight: 600;
  color: var(--color-text-primary);
  line-height: 1.35;
  white-space: nowrap;
}

.toast-message {
  margin: 0;
  font-size: 12px;
  line-height: 1.45;
  color: var(--color-text-secondary);
  word-break: break-word;
}

.toast-close {
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  width: 20px;
  height: 20px;
  margin-top: 1px;
  padding: 0;
  border: none;
  border-radius: var(--radius-sm);
  background: transparent;
  color: var(--color-text-tertiary);
  cursor: pointer;
  transition: background var(--transition-fast), color var(--transition-fast);
}

.toast-close svg {
  width: 11px;
  height: 11px;
}

.toast-close:hover {
  background: var(--color-bg-hover);
  color: var(--color-text-primary);
}

.toast-success .toast-icon {
  background: var(--color-success-bg);
  color: var(--color-success);
}

.toast-error .toast-icon {
  background: var(--color-error-bg);
  color: var(--color-error);
}

.toast-warning .toast-icon {
  background: var(--color-warning-bg);
  color: var(--color-warning);
}

.toast-info .toast-icon {
  background: var(--color-primary-bg);
  color: var(--color-primary);
}

.confirm-overlay {
  position: fixed;
  inset: 0;
  z-index: 1300;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
  background: var(--color-bg-mask);
  backdrop-filter: blur(2px);
  animation: confirm-fade-in 0.18s ease;
}

@keyframes confirm-fade-in {
  from { opacity: 0; }
  to { opacity: 1; }
}

.confirm-dialog {
  width: min(320px, 100%);
  padding: 16px 18px;
  border-radius: calc(var(--radius-lg) + 2px);
  background: var(--color-bg-elevated);
  box-shadow: 0 16px 36px rgba(15, 23, 42, 0.14);
  animation: confirm-slide-up 0.24s cubic-bezier(0.22, 1, 0.36, 1);
}

@keyframes confirm-slide-up {
  from {
    opacity: 0;
    transform: translateY(12px) scale(0.98);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

.confirm-dialog-body {
  display: flex;
  gap: 12px;
  align-items: flex-start;
}

.confirm-dialog-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 36px;
  height: 36px;
  margin-bottom: 0;
  border-radius: 999px;
  background: var(--color-primary-bg);
  color: var(--color-primary);
  flex-shrink: 0;
}

.confirm-dialog-icon svg {
  width: 18px;
  height: 18px;
}

.confirm-danger .confirm-dialog-icon {
  background: var(--color-error-bg);
  color: var(--color-error);
}

.confirm-warning .confirm-dialog-icon {
  background: var(--color-warning-bg);
  color: var(--color-warning);
}

.confirm-dialog-title {
  margin: 0 0 4px;
  font-size: 15px;
  font-weight: 600;
  color: var(--color-text-primary);
}

.confirm-dialog-message {
  margin: 0;
  font-size: 12px;
  line-height: 1.5;
  color: var(--color-text-secondary);
  white-space: pre-line;
}

.confirm-dialog-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  margin-top: 16px;
}

.confirm-dialog-actions .primary-button,
.confirm-dialog-actions .secondary-button {
  min-width: 72px;
  min-height: 32px;
  padding: 4px 14px;
  font-size: var(--font-size-sm);
}

/* —— Responsive —— */
@media (max-width: 1200px) {
  .metric-grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .dashboard-grid,
  .script-layout,
  .bot-layout {
    grid-template-columns: 1fr;
  }

  .gateway-card {
    flex-direction: column;
    align-items: stretch;
  }

  .gateway-card-actions {
    justify-content: flex-start;
  }

  .sip-extension-table {
    min-width: 0;
  }

  .sip-extension-actions-inner {
    flex-direction: column;
    align-items: stretch;
  }

  .bot-studio {
    grid-template-columns: 200px minmax(0, 1fr);
  }

  .script-flow-layout,
  .bot-page-layout.layout-flow {
    grid-template-columns: var(--script-list-col-width) var(--flow-steps-col-width) minmax(0, 1fr);
  }

  .bot-page-layout.layout-knowledge {
    grid-template-columns: var(--script-list-col-width) minmax(0, 1fr);
  }

  .knowledge-filter {
    gap: var(--space-1);
  }

  .script-row {
    grid-template-columns: 64px minmax(120px, 0.9fr) minmax(180px, 1fr) 32px;
  }

  .script-workbench-body {
    grid-template-columns: 180px minmax(0, 1fr);
  }

  .script-line {
    grid-template-columns: 1fr;
  }

  .script-meta-bar {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .bot-workspace {
    grid-template-columns: 1fr;
  }

  .node-inspector {
    border-left: none;
    border-top: 3px solid var(--color-primary);
    max-height: none;
  }

  .flow-panel,
  .dialog-panel,
  .node-inspector {
    max-height: none;
  }

  .settings-summary-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .push-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 992px) {
  .metric-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .inline-form,
  .test-call-form,
  .dialog-form {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .dialog-turn-line {
    grid-template-columns: 1fr 1fr;
  }

  .voice-asset-table {
    min-width: 480px;
  }

  .auto-dispatch-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 768px) {
  .main-area {
    margin-left: 0;
  }

  .sidebar-overlay {
    display: block;
  }

  .app-shell:not(.sidebar-collapsed) .sidebar {
    transform: translateX(0);
    box-shadow: var(--shadow-xl);
  }

  .app-shell:not(.sidebar-collapsed) .sidebar-overlay {
    opacity: 1;
    pointer-events: auto;
  }

  .workspace {
    padding: var(--space-2);
  }

  .topbar {
    margin: calc(var(--space-2) * -1) calc(var(--space-2) * -1) var(--space-2);
    padding: 0 var(--space-2);
  }

  .section-heading {
    flex-direction: column;
    align-items: stretch;
  }

  .metric-grid,
  .customer-detail-grid,
  .call-form,
  .settings-form,
  .push-grid,
  .line-grid,
  .inline-form,
  .compact-form,
  .settings-summary-grid,
  .auto-dispatch-grid {
    grid-template-columns: 1fr;
  }

  .bot-studio {
    grid-template-columns: 1fr;
  }

  .script-flow-layout,
  .bot-page-layout {
    grid-template-columns: 1fr;
  }

  .bot-page-layout.layout-flow .flow-steps-col,
  .bot-page-layout.layout-knowledge .flow-steps-col,
  .bot-page-layout.layout-knowledge .knowledge-main {
    border-top: 1px solid var(--color-border-secondary);
  }

  .knowledge-filter-search input {
    width: 100%;
    max-width: 100%;
  }

  .knowledge-table {
    min-width: 720px;
  }

  .script-list-col {
    max-height: 200px;
    border-right: none;
    border-bottom: 1px solid var(--color-border-secondary);
  }

  .flow-steps-col {
    max-height: 200px;
    border-right: none;
    border-bottom: 1px solid var(--color-border-secondary);
  }

  .script-row {
    grid-template-columns: 1fr;
  }

  .script-workbench-body {
    grid-template-columns: 1fr;
  }

  .script-nav {
    max-height: 240px;
    overflow-y: auto;
  }

  .script-meta-bar {
    grid-template-columns: 1fr;
  }

  .dialog-float-tab span:not(.dialog-float-icon) {
    display: none;
  }

  .bot-sidebar {
    max-height: 280px;
  }

  .flow-node-grid {
    grid-template-columns: 1fr;
  }

  .dialog-form-wide {
    grid-template-columns: 1fr;
  }

  .dialog-result-wide {
    grid-template-columns: 1fr;
  }

  .compact-item,
  .bot-card-top,
  .line-card-top,
  .item-actions {
    flex-direction: column;
    align-items: flex-start;
  }

  .span-2 {
    grid-column: span 1;
  }

  .filters {
    width: 100%;
    flex-direction: column;
    align-items: stretch;
  }

  .search-input-wrap input {
    min-width: 0;
    width: 100%;
  }

  .nav-list {
    max-height: calc(100vh - 180px);
  }

  .dialog-form {
    grid-template-columns: 1fr;
  }

  .dialog-result {
    grid-template-columns: 1fr;
  }

  .topbar-right .primary-button span.btn-text {
    display: none;
  }
}

@media (max-width: 480px) {
  .metric-grid {
    grid-template-columns: 1fr;
  }

  .metric strong {
    font-size: var(--font-size-2xl);
  }

  .breadcrumb-item:not(.current) {
    display: none;
  }
}

/* ── 通话记录 · 会话 ── */
.call-session-btn {
  min-width: 56px;
  padding: 4px 12px;
  border-radius: var(--radius-sm);
  font-size: var(--font-size-sm);
  font-weight: 500;
  line-height: 1.4;
  cursor: pointer;
  border: 1px solid transparent;
  transition: background 0.15s, border-color 0.15s, color 0.15s;
}

.call-session-btn.is-unread {
  color: var(--color-primary);
  background: var(--color-primary-bg);
  border-color: var(--color-primary-border);
}

.call-session-btn.is-unread:hover {
  color: var(--color-primary);
  background: var(--color-primary-light);
  border-color: var(--color-primary);
}

.call-session-btn.is-read {
  color: #ffffff;
  background: var(--color-success);
  border-color: #009647;
}

.call-session-btn.is-read:hover {
  color: #ffffff;
  background: #009647;
  border-color: #00843d;
}

.call-session-overlay {
  align-items: stretch;
  justify-content: flex-end;
  padding: 0;
  background: rgba(15, 23, 42, 0.28);
  backdrop-filter: blur(2px);
}

.call-session-modal,
.wx-chat-panel {
  display: flex;
  flex-direction: column;
  width: calc(100vw - var(--sidebar-width));
  max-width: none;
  height: 100vh;
  border-radius: 0;
  box-shadow: -8px 0 32px rgba(15, 23, 42, 0.12);
  overflow: hidden;
  background: #f3f4f6;
}

.app-shell.sidebar-collapsed .call-session-modal,
.app-shell.sidebar-collapsed .wx-chat-panel {
  width: 100vw;
}

.wx-chat-panel .modal-header {
  flex-shrink: 0;
  border-bottom: none;
}

.wx-chat-panel .modal-body {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 0;
}

.wx-chat-header {
  justify-content: center;
  position: relative;
  padding: 18px 52px 16px;
  background: linear-gradient(180deg, #ffffff 0%, #fafbfc 100%);
  border-bottom: 1px solid #e8ebf0;
  box-shadow: 0 1px 0 rgba(255, 255, 255, 0.8) inset;
}

.call-session-actions {
  display: flex;
  justify-content: center;
  gap: 8px;
  margin-top: 10px;
}

.call-blacklist-btn {
  min-width: 96px;
}

.call-blacklist-badge {
  font-size: 12px;
}

.blacklist-table-wrap {
  overflow-x: auto;
}

.blacklist-table-wrap table {
  width: 100%;
  min-width: 0;
  table-layout: auto;
}

.blacklist-table-wrap th,
.blacklist-table-wrap td {
  padding-left: 10px;
  padding-right: 10px;
}

.blacklist-table-wrap .col-actions {
  position: sticky;
  right: 0;
  z-index: 1;
  white-space: nowrap;
  background: var(--color-bg-container);
  box-shadow: -6px 0 8px -4px rgba(15, 23, 42, 0.08);
}

.blacklist-table-wrap thead .col-actions {
  z-index: 2;
  background: var(--color-bg-spotlight);
}

.modal-panel-blacklist {
  max-width: 440px;
}

.modal-panel-blacklist .required-mark {
  color: var(--color-error, #dc2626);
  font-style: normal;
}


.wx-chat-customer-card {
  display: grid;
  grid-template-columns: max-content max-content;
  column-gap: 20px;
  row-gap: 6px;
  width: fit-content;
  max-width: calc(100% - 32px);
  margin: 0 auto;
  padding: 8px 14px;
  border-radius: 10px;
  background: linear-gradient(180deg, #fafbfc 0%, #f4f6f8 100%);
  border: 1px solid #e8ebf0;
}

.wx-chat-customer-item {
  display: grid;
  grid-template-columns: 2.5em max-content;
  column-gap: 6px;
  align-items: center;
  min-width: 0;
}

.wx-chat-customer-label {
  flex-shrink: 0;
  font-size: 12px;
  color: #9ca3af;
  line-height: 1.4;
}

.wx-chat-customer-value {
  font-size: 14px;
  font-weight: 600;
  color: #1f2937;
  line-height: 1.4;
  word-break: break-all;
}

.wx-chat-phone-copy {
  display: inline;
  padding: 0;
  border: none;
  background: none;
  text-align: left;
  cursor: pointer;
  font-size: 14px;
  font-weight: 600;
  color: #0064c8;
  line-height: 1.4;
  transition: color 0.15s, opacity 0.15s;
}

.wx-chat-phone-copy:hover {
  color: #0052a3;
  text-decoration: underline;
}

.wx-chat-phone-copy:active {
  opacity: 0.75;
}

.wx-chat-header h3 {
  margin: 0;
  font-size: 17px;
  font-weight: 600;
  color: #1f2937;
  letter-spacing: 0.01em;
}

.wx-chat-header-sub {
  margin: 10px 0 0;
  font-size: 12px;
  color: #8b95a5;
  text-align: center;
}

.wx-chat-close {
  position: absolute;
  right: 14px;
  top: 50%;
  transform: translateY(-50%);
  border-radius: 50%;
  background: #f3f4f6;
}

.wx-chat-body {
  background:
    radial-gradient(circle at 20% 10%, rgba(0, 100, 200, 0.03), transparent 42%),
    radial-gradient(circle at 80% 0%, rgba(16, 185, 129, 0.04), transparent 36%),
    #eef0f3;
  padding: 20px 18px 28px;
}

.wx-chat-list {
  display: flex;
  flex-direction: column;
  gap: 22px;
}

.wx-chat-turn {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.wx-chat-time {
  align-self: center;
  padding: 4px 12px;
  border-radius: 999px;
  background: rgba(17, 24, 39, 0.08);
  font-size: 11px;
  line-height: 1.4;
  color: #6b7280;
  letter-spacing: 0.02em;
}

.wx-chat-msg {
  display: flex;
  align-items: flex-end;
  gap: 10px;
  max-width: 100%;
}

.wx-chat-msg-left {
  justify-content: flex-start;
  padding-right: 48px;
}

.wx-chat-msg-right {
  justify-content: flex-end;
  padding-left: 48px;
}

.wx-chat-avatar {
  flex-shrink: 0;
  width: 42px;
  height: 42px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
  box-shadow: 0 2px 8px rgba(15, 23, 42, 0.08);
}

.wx-chat-avatar-inner {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  height: 100%;
  font-size: 15px;
  font-weight: 600;
}

.wx-chat-avatar-inner svg {
  width: 22px;
  height: 22px;
}

.wx-chat-avatar-bot {
  background: linear-gradient(145deg, #e5e7eb 0%, #b8bec8 100%);
  border: 2px solid #fff;
  box-shadow: 0 2px 6px rgba(15, 23, 42, 0.08);
}

.wx-chat-avatar-bot-icon svg {
  width: 28px;
  height: 28px;
  display: block;
}

.wx-chat-avatar-bot svg {
  stroke: none;
}

.wx-chat-avatar-user {
  background: linear-gradient(145deg, #ffb86c 0%, #ff8f3d 100%);
  color: #fff;
  border: 2px solid #fff;
}

.wx-chat-content {
  display: flex;
  flex-direction: column;
  gap: 0;
  max-width: min(480px, calc(100% - 64px));
  min-width: 0;
}

.wx-chat-bubble {
  position: relative;
  padding: 11px 14px;
  border-radius: 14px;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.06);
}

.wx-chat-bubble-left {
  background: #ffffff;
  border: 1px solid rgba(255, 255, 255, 0.8);
  border-top-left-radius: 4px;
}

.wx-chat-bubble-right {
  background: linear-gradient(180deg, #9eea78 0%, #95ec69 100%);
  border: 1px solid rgba(255, 255, 255, 0.35);
  border-top-right-radius: 4px;
}

.wx-chat-msg-left .wx-chat-bubble-left::before {
  content: "";
  position: absolute;
  left: -6px;
  bottom: 12px;
  width: 0;
  height: 0;
  border-top: 6px solid transparent;
  border-bottom: 6px solid transparent;
  border-right: 6px solid #fff;
  filter: drop-shadow(-1px 1px 0 rgba(15, 23, 42, 0.04));
}

.wx-chat-msg-right .wx-chat-bubble-right::before {
  content: "";
  position: absolute;
  right: -6px;
  bottom: 12px;
  width: 0;
  height: 0;
  border-top: 6px solid transparent;
  border-bottom: 6px solid transparent;
  border-left: 6px solid #95ec69;
}

.wx-chat-text {
  margin: 0;
  font-size: 15px;
  line-height: 1.6;
  color: #1f2937;
  white-space: pre-wrap;
  word-break: break-word;
}

.wx-chat-text-divider {
  margin-top: 10px;
  padding-top: 10px;
  border-top: 1px solid rgba(15, 23, 42, 0.06);
}

.wx-chat-bubble-right .wx-chat-text-divider {
  border-top-color: rgba(21, 83, 45, 0.12);
}

.wx-voice-bar {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  width: 60px;
  min-width: 56px;
  max-width: 88px;
  min-height: 22px;
  padding: 0;
  border: none;
  background: transparent;
  cursor: pointer;
  transition: opacity 0.15s;
}

.wx-voice-bar.loading {
  opacity: 0.45;
  cursor: wait;
  pointer-events: auto;
}

.wx-voice-bar.loading .wx-voice-waves i {
  animation: wx-voice-wave 0.85s ease-in-out infinite;
}

.wx-voice-bar:hover {
  opacity: 0.85;
}

.wx-voice-bar-left {
  justify-content: flex-start;
}

.wx-voice-bar-right {
  justify-content: flex-end;
  margin-left: auto;
}

.wx-voice-audio {
  display: none;
}

.wx-voice-icon {
  width: 18px;
  height: 18px;
  flex-shrink: 0;
  background-repeat: no-repeat;
  background-position: center;
  background-size: contain;
  opacity: 0.88;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%23374151'%3E%3Cpath d='M3 10v4h4l5 5V5L7 10H3zm13.5 2c0-1.77-1.02-3.29-2.5-4.03v8.06c1.48-.74 2.5-2.26 2.5-4.03z'/%3E%3C/svg%3E");
}

.wx-voice-bar-right .wx-voice-icon {
  transform: scaleX(-1);
}

.wx-voice-waves {
  display: flex;
  align-items: center;
  gap: 3px;
  height: 18px;
}

.wx-voice-waves i {
  display: block;
  width: 3px;
  height: 8px;
  border-radius: 999px;
  background: currentColor;
  color: #374151;
}

.wx-voice-bar.playing .wx-voice-waves i {
  animation: wx-voice-wave 0.85s ease-in-out infinite;
}

.wx-voice-bar.playing .wx-voice-waves i:nth-child(2) {
  animation-delay: 0.12s;
}

.wx-voice-bar.playing .wx-voice-waves i:nth-child(3) {
  animation-delay: 0.24s;
}

.wx-call-mixed-recording {
  position: sticky;
  top: 0;
  z-index: 2;
  margin-bottom: 14px;
  padding: 10px 12px;
  border: 1px solid var(--border-soft, #e5e7eb);
  border-radius: 10px;
  background: #f8fafc;
}

.wx-call-mixed-recording-label {
  margin-bottom: 8px;
  font-size: 12px;
  color: var(--text-secondary, #64748b);
}

.wx-mixed-player {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  max-width: 100%;
}

.wx-mixed-player.loading {
  opacity: 0.55;
}

.wx-mixed-play-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  width: 32px;
  height: 32px;
  padding: 0;
  border: 1px solid #c7d2fe;
  border-radius: 50%;
  background: #fff;
  color: #4f46e5;
  font-size: 13px;
  cursor: pointer;
}

.wx-mixed-play-btn:hover:not(:disabled) {
  background: #eef2ff;
}

.wx-mixed-play-btn:disabled {
  cursor: wait;
  opacity: 0.5;
}

.wx-mixed-play-icon {
  line-height: 1;
  margin-left: 1px;
}

.wx-mixed-player .wx-voice-audio-mixed {
  display: block;
  flex: none;
  width: 168px;
  max-width: calc(100vw - 120px);
  height: 32px;
  opacity: 1;
  pointer-events: auto;
}

.wx-voice-bar-mixed {
  width: min(100%, 420px);
  min-height: 42px;
  padding: 8px 14px 10px;
  flex-direction: column;
  align-items: stretch;
  justify-content: flex-start;
  gap: 8px;
  background: #eef2ff;
  border-color: #c7d2fe;
}

.wx-voice-bar-mixed .wx-voice-audio {
  display: block;
  position: static;
  width: 100%;
  height: 32px;
  opacity: 1;
  pointer-events: auto;
}

.wx-voice-bar-mixed .wx-voice-bar-head {
  display: flex;
  align-items: center;
  gap: 10px;
}

.wx-voice-bar-mixed .wx-voice-bar-label {
  font-size: 13px;
  color: #1e293b;
  white-space: nowrap;
}

@keyframes wx-voice-wave {
  0%,
  100% {
    height: 6px;
    opacity: 0.35;
  }
  50% {
    height: 16px;
    opacity: 1;
  }
}

.wx-chat-fallback,
.wx-chat-note {
  margin-top: 16px;
  padding: 14px 16px;
  border-radius: 12px;
  background: #fff;
  border: 1px solid #e8ebf0;
  font-size: 14px;
  line-height: 1.65;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}

.wx-chat-note span {
  display: block;
  margin-bottom: 6px;
  font-size: 12px;
  font-weight: 600;
  color: #9ca3af;
}

.wx-chat-note p,
.wx-chat-fallback p {
  margin: 0;
  white-space: pre-wrap;
  color: #374151;
}

.wx-chat-empty {
  margin: 48px 0;
  text-align: center;
  font-size: 14px;
  color: #9ca3af;
}

.customer-call-item .call-session-btn {
  margin-top: 8px;
}

.call-recording-player {
  display: block;
  width: min(180px, 100%);
  height: 28px;
  margin: 0;
}

.col-recording {
  min-width: 120px;
}

.call-recording-link {
  border: none;
  background: none;
  padding: 0;
  color: var(--primary, #2563eb);
  cursor: pointer;
  font-size: 13px;
  text-decoration: underline;
}

.call-recording-link:hover {
  color: var(--primary-dark, #1d4ed8);
}

.customer-call-recording {
  margin-top: 6px;
}

@media (max-width: 768px) {
  .call-session-modal,
  .wx-chat-panel {
    width: 100vw;
  }

  .wx-chat-msg-left {
    padding-right: 24px;
  }

  .wx-chat-msg-right {
    padding-left: 24px;
  }
}

.tts-voice-row {
  display: grid;
  grid-template-columns: minmax(108px, 0.7fr) minmax(0, 2fr) minmax(180px, 1fr);
  gap: var(--space-2);
  align-items: end;
}

.tts-voice-play-wrap {
  display: grid;
  gap: 6px;
  min-width: 0;
}

.tts-voice-play-label {
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
}

.tts-voice-play-controls {
  display: flex;
  align-items: center;
  gap: var(--space-1);
  min-height: 32px;
}

.tts-preview-button {
  flex: 0 0 auto;
  min-height: 32px;
  padding: 4px 14px;
  white-space: nowrap;
}

.tts-preview-audio {
  flex: 1 1 auto;
  min-width: 0;
  width: 100%;
  max-width: 220px;
  height: 32px;
}

@media (max-width: 720px) {
  .tts-voice-row {
    grid-template-columns: 1fr 1fr;
  }

  .tts-voice-play-wrap {
    grid-column: 1 / -1;
  }
}